Commercial & Business Banking Manager, Central Region; St. Joseph County), South Bend

Overview

Position Summary Responsible for leading a team of relationship managers to drive Loan and Deposit growth, manage credit risk, and deliver exceptional client service within an assigned region.

• Develops and executes regional sales strategies to achieve Business & Commercial Banking growth targets.
• Drives a disciplined sales process, including pipeline management, calling activity, and cross-sell initiatives.
• Sets performance expectations and monitors progress toward individual and team goals.

• Coaches and mentors relationship managers to enhance sales effectiveness, credit acumen, and client relationship skills.
• Conducts regular joint calling efforts and provides real-time feedback and development planning.
• Leads ongoing recruitment efforts to attract high-performing commercial banking professionals.
• Develops and retains top Commercial & Business Banking talent.

• Leads business development efforts by identifying and cultivating new client relationships.
• Maintains a visible presence in the market through networking, community involvement, and participation in industry events.
• Partners with internal teams (e.g., Credit, Treasury, Wealth) to deliver holistic financial solutions.

• Oversees the credit quality of the Loan portfolio, ensuring adherence to risk appetite and regulatory standards.
• Demonstrates ability to maintain a balanced approach to achieving growth goals as well as adherence to the Bank’s Credit culture and policies.
• Reviews and approves credit requests within delegated authority; escalates larger or complex deals as appropriate.
• Monitors portfolio trends and proactively addresses emerging risks.
• Manages criticized and problem loans, including developing and executing action plans to mitigate risk and support client recovery or exit strategies.

• Must understand all applicable laws and regulations that apply to the position and comply with the requirements.
• Ensures compliance with all applicable laws, regulations and internal policies.
• Oversees operational processes to support efficient and compliant loan origination and servicing.

• Manages staffing and responsible for the supervision of assigned staff; exercises the usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, and terminations.
• Fosters a culture of accountability, collaboration, and continuous improvement.
• Proactively identifies talent needs and partners with HR to source, interview, and onboard new team members.
• Ensures completion of all required training and certifications.
• Regular and predictable attendance is an essential requirement of the position.
• Responsible for the completion of all compliance training related to the position.

Performs all other duties as assigned.

• Minimum of ten (10) years of progressive experience in Commercial and Business Banking, including Loan structuring, credit analysis, Treasury Services, and relationship management preferred.
• Experience in recruiting and onboarding Commercial and Business Banking professionals to build a strong bench of future leaders.
• Proven track record of leading high-performing sales teams and driving business development.
• Demonstrated ability to coach, mentor, and develop talent across varying levels of experience.
• Strong understanding of credit risk management and portfolio oversight.
• Excellent interpersonal and communication skills, with the ability to influence and collaborate across departments.
• Strategic thinker with strong analytical and problem-solving capabilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); experience with CRM and loan origination systems preferred.
• Ability to manage multiple priorities in a fast-paced, client-focused environment.

Bachelor’s degree preferred.

Ability to travel to all locations as well as ability to travel overnight, as needed for meetings, projects, seminars, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is required to sit, stand and walk; use hands and fingers to operate keyboard and other office equipment;

reach with hands and arms; and talk or hear. The employee is occasionally required to stoop or kneel. The employee may occasionally lift and/or move up to 10 pounds.

MS Office PC, fax, phone and standard office equipment.