Manager of Campus Store and Mailroom

Manager of Campus Store and Mailroom

Part Time / 30 Hrs. Per Week

Bethel University is looking for a professional, customer service-oriented Manager to oversee daily operations at our Campus Store and Mail Room.

In this role, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, and developing business strategies.

The ideal candidate must be able to improve customer satisfaction and meet monthly sales goals. In addition to being an excellent communicator, you should also demonstrate outstanding leadership and interpersonal skills.

• Deliver excellent service to ensure high levels of customer satisfaction.
• Supervise textbook adoption entry
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hire, train, and oversee new staff.
• Computer skills in Microsoft Office (Word, Excel, and Outlook).
• Respond to customer complaints and concerns in a professional manner.
• Ensure store compliance with health and safety regulations.
• Develop and arrange promotional material and in-store displays.
• Undertake store administration duties such as managing store budgets and updating financial records.
• Monitor inventory levels and order new items.
• Supervise Mail Room activities, including the sorting and delivery of incoming mail, as well as the preparation and sending of outgoing mail.
• Monitor inventory, checks and reorders items as needed.
• Supervise the Mail Room student workers
• Contribute to the development of processes and procedures.

• High school diploma or equivalent qualification.
• Bachelor's degree in Business Administration or relevant field preferred.
• A minimum of 3 years' experience working in a retail environment, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

The mission of Bethel University, affiliated with the Missionary Church denomination, is to be a community of learners dedicated to building lives of commitment for leadership in the Church and world. Bethel's liberating academic programs challenge the mind, enlarge the vision and equip the whole person for lifelong service.

Founded in 1947, Bethel is urban-situated in the northern Indiana region, which is home to 250,000 residents, seven colleges (including the University of Notre Dame), the second largest shopping district in the state of Indiana, 15,000 businesses, 50 parks and beautiful Riverwalk developments in South Bend and Mishawaka. Resort venues on Lake Michigan are just 45 minutes away. The university community is composed of about 1,450 traditional and adult/graduate students from 27 states, and every continent except the poles, with 187 full-time employees.

Bethel also hosts more than 8,000 guests annually to arts productions, 25,000 annually in conference services, and many thousands of community members in support of our athletic teams, who have won 40 national championships.

Outside organizations recognize Bethel's quality. The university has been ranked as a Top Tier Midwestern College for 16 consecutive years by U.S. News & World Report; ranked on the Washington Monthly "Best Bang for the Buck Colleges" list;
No. 29 in the nation on the College Consensus list of "Best Christian Colleges & Universities 2019". Bethel has also been named to Money Magazine's "Best Colleges for Your Money 2019" list.

Bethel's 20,000 alumni occupy 49 states and 64 world areas, and enjoy a medical school acceptance rate double the national average, 100% job placement rate in Nursing (whose program was ranked No. 7 in the United States), a Top 4% finish nationally in competitive math performance tests, and 100% pass rate every year on the national performance standard for a unique academic major in American Sign Language.

Alumni professional achievements include the No. 1 rated School Superintendent in Indiana, the No. 1 rated School Principal in Indiana, a Top 1% pediatric surgeon in North America, the former Executive Director of the largest Youth for Christ district in the nation, the Chaplain of former President Barack Obama's childhood school, the lead in "South Pacific" off Broadway in Chicago, a laboratory director in sustainable energy, MLB All-Star Team representatives (Cleveland Indians pitcher Justin Masterson;

MLB former pitcher for the San Diego Padres Eric Stults), a senior Midwest manager for Blue Cross / Blue Shield, and among others the Ernst & Young Entrepreneur of the Year, Midwest Region, Don Clark.

Faculty accomplishments from Bethel include: an average of more than 100 scholarly presentations and performances each of the last five years, reaching every corner of the United States (including California, Oregon, New York, Washington, D.C., Georgia, Texas) and across the globe (e.g., Kenya, Greece,…