Care Coordinator

CARE COORDINATOR (Hourly) – ORTHOALLIANCE

Posted:
December 15, 2025 |

Employment Type:

Full-Time |

Location:

Mishawaka, IN

• Schedule injections, test screenings, MRI scans and minor procedures.
• Provide customer service, accurate data entry and assist patients with needs.
• Ensure HIPAA confidentiality when accessing or communicating patient information.
• Greet patients and visitors promptly and helpfully.
• Schedule follow‑up appointments and test result appointments.
• Respond to patient questions regarding tests to enhance care experience.
• Communicate effectively with staff and maintain a clean work area.
• Perform other duties as assigned by supervisor.

• Clear communication in person and by phone with patients, families, physicians, and staff.
• Organize and prioritize tasks effectively.
• Navigate office computer systems (typing 50 wpm).
• Professional data entry with strong grammar, spelling and punctuation.
• Ability to work independently and as part of a team.

• Hand dexterity using keyboards, printers, phones, and other office equipment.
• Stooping, bending, and mobility to acquire supplies.
• Seating for 8+ hours per day with extensive computer and monitor use.
• Ability to sit, walk, stand, use hands and fingers, lift up to 40 pounds.
• Must be able to mobilize to all SBO locations when needed.

• Education:
  
  Preferred medical background in scheduling.
• Experience:
  
  Minimum 1 year in a medical practice setting; knowledge of medical terminology and medical software desired.
• Computer and typing skills with high accuracy.

• 401(k) with matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

• Orthopedics

• Monday to Friday

• In person

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.