Receptionist, Administrative​/Clerical

As a Receptionist you play a key role in supporting the daily operations of Irving Blending & Packaging. You serve as the first point of contact for visitors, customers, and partners, representing the organization with professionalism and warmth. Your goal is to ensure an exceptional front‑desk experience while delivering administrative support to both the Customer Service and Sales teams. Your success will be demonstrated through your ability to manage multiple tasks in a fast‑paced, team‑oriented setting, provide accurate and timely administrative support, and create a welcoming atmosphere that reflects the values of our organization.

If you are interested in this exciting opportunity with Irving Oil, please apply by March 20, 2026.

• Work Environment – Work onsite in one of the largest end‑to‑end blending and packaging facilities in North America while having access our fitness facility, onsite nurse and free parking
• Competitive Compensation – Including an annual bonus plan and pension plan
• Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs
• Paid Vacation – Plus an annual option to purchase additional vacation, too
• Wellness Support – With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community – Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

• Welcome and assist visitors in person and by phone, ensuring a professional and friendly first impression
• Maintain building security, including monitoring the visitor logbook and issuing badges
• Respond to customer inquiries and research/resolve billing or invoice issues as needed
• Complete daily order entry, invoicing, payment processing, and price updates
• Maintain key administrative tools, including the EHC spreadsheet, pricing database, and customer pricing in the ERP system (Sage)
• Provide administrative support to the Customer Service and Sales teams
• Assist with counter service, employee orders, shipping coordination, and related payment processing
• Process Canadian credit card transactions and complete daily reconciliation of credit card and cash payments

• Proficiency in Microsoft Excel
• Strong organizational skills with the ability to multitask, manage multiple priorities, and adapt quickly to change
• A customer‑focused, solution‑oriented mindset
• Strong scheduling abilities and responsiveness
• Excellent data management skills and attention to detail, with confidence to question information that appears inaccurate
• Bilingualism is considered an asset

• High school diploma required; an Office Administration diploma and experience with SAGE or Oracle are considered assets
• Minimum of 2 years of administrative support experience, with proficiency in MS Office and the ability to work with various software systems
• Demonstrated eagerness to learn new programs and adapt to evolving tools and technologies.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Administration

Diploma / Certification