Auto Care Center Coach

Overview

Position Summary... What you'll do... Drives sales and financial performance in the Auto Care Center and service area by receiving and stocking merchandise ensuring effective merchandise presentation accurate and competitive pricing and proper signing and instock and inventory levels budgeting and forecasting sales assessing economic trends and community needs and ensuring that sales and profit goals are achieved and implementing plans to correct any deficiencies.

Provides customer service and assistance by acknowledging the customer identifying customer needs assisting with purchasing decisions locating merchandise resolving customer issues and concerns promoting products and services while maintaining a safe shopping environment creating and processing customer requests and service orders in accordance with company policies and procedures explaining Auto Care Center and automotive products and services ensuring technicians are trained and certified on service related procedures and staging customer vehicles and assisting with work flow as necessary.

Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise removing damaged or outofdate goods setting up cleaning and organizing product displays signing and pricing merchandise securing fragile and high shrink merchandise maintaining equipment in accordance with company guidelines handling customer and merchandise claims and returns and monitoring the Auto Care Center and automotive area for environmental disposal (for example batteries tires oil) and OSHA compliance and ensuring customer safety and satisfaction.

• Coordinates completes and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning.
• Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace.
• Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy and providing direction and guidance on applying these in executing business processes and practices.
• Respect the Individual:
  Builds high-performing teams embraces differences in people cultures ideas and experiences creates a workplace where associates feel seen supported and connected through a culture of belonging; respects the individual in collaboration, relationship-building, and leadership.
• Act with Integrity:
  Maintains and promotes the highest standards of integrity, ethics and compliance; models Walmart values and supports the goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us.
• Serve Our Customers and Members:
  Delivers results while putting the customer first; applies EDLP and EDLC business models to plans; makes decisions based on data insights and analysis; considers customers, fellow associates, shareholders, suppliers, business partners and communities.
• Strive for Excellence:
  Displays curiosity, takes calculated risks, demonstrates courage and resilience and encourages learning from mistakes; drives continuous improvements and adoption of new technologies and skills.

At Walmart, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment, and it will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO, see One.

Walmart notices. Live Better U is a Walmart-paid education benefit program for associates in Walmart and Sam s Club facilities, with programs ranging from high school completion to bachelor s degrees, including English Language Learning and short-form certificates; tuition, books and fees are paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and…