Prestige Beauty Advisor

Overview

Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful. If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized, and growth opportunities abound, consider Ulta Beauty.

The Prestige Beauty Advisor (PBA) is responsible for maximizing sales in the prestige category (color cosmetics, skincare, and fragrance) by engaging guests to determine their individual needs and assisting guests in the selection and purchase of prestige merchandise, while following all company policies and procedures. All responsibilities are done while maintaining overall store standards, including cleanliness and replenishment. This position supports the Sales Manager through a focus on performance, people, and process.

• Contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, retail shrink, and omni-channel sales, with a specific focus on the prestige category and iconic brands.
• Ensure each guest receives exceptional service by greeting, engaging, personalizing service, recommending complementary products and services, and informing guests of current promotions, events, and services.
• Courteously handle sales, refunds, and exchanges.
• Perform makeup applications, skincare analysis, and product demonstrations to drive sales and enhance guest service experience.
• Book appointments and support the execution of services and in-store events that deliver an unrivaled guest experience while achieving prestige and iconic brand sales goals.
• Stay informed about new and existing industry trends, products, and services, and be knowledgeable about ingredients and benefits.
• Maintain prompt, regular attendance.

• Contribute to an inclusive environment that supports teammates, peers, and guests.
• Collaborate with managers and associates to help grow the business.
• Participate in ongoing training, including prestige and iconic brand product training, brand and category education, to enable continuous professional development.

• Be knowledgeable of and ensure compliance with Ulta Beauty’s policies, procedures, and standards.
• Adhere to Ulta Beauty’s dress code.
• Drive sales by keeping prestige and iconic brand work area replenished, signed, and faced, and ensuring testers are available and maintained in hygiene compliance.
• Maintain outstanding store operational standards, including cleanliness of sales floor, restrooms, cashwrap, backroom, and break area, and ensure makeover stations adhere to company standards.
• Participate in merchandise resets, planograms, marketing displays, inventory procedures, and shipping processing using Ulta Beauty’s technology.
• Share benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests.
• Protect company assets by following loss prevention best practices while providing guest service.
• Execute other operational tasks as directed.

• High school diploma preferred.
• Cosmetology, esthetician or demonstrator’s license where required by state law.

• 1 year of relevant work experience or equivalent combination of education and experience preferred.

• Passion and significant competency for prestige product, guest service, and selling.
• Ability to build and maintain strong customer relationships.
• Ability to work independently and as part of a team.
• Strong communication skills.

• Work a flexible schedule including days, evenings, weekends, and holidays.
• Attend corporate business meetings and conferences, including overnight stays.

• Frequent mobility throughout the store during shift.
• Frequent standing, bending, reaching, pulling, pushing, and twisting during shift.
• Continuous lifting and/or moving up to 10 lbs during shift.
• Continuous coordination and manipulation of objects during shift.

If an…