Supervisor, Retail, Retail & Store Manager

Description

Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them. We are a community of true pet lovers with shared interests and values. We are professionally committed to being your resource for all aspects of pet ownership including health and nutrition, training, grooming and the latest in general pet care.

As a Supervisor, you make a difference in the lives of pets by delivering exceptional service to our pet parents, acting as a steward of the store's environment, achieving positive business results, and performing operational functions.

The incumbent must be able to perform all the following duties curricula data and responsibilities with or without reasonable accommodation.

• Provide guests with an exceptional experience.
• Assist the Store Manager in overall management of store operations.
• Share product knowledge and suggestions to fit customer needs and promote pet health.
• Perform front end duties such as handling the cash register, bagging, replenishing merchandise, and preparing displays.
• Organize and maintain a clean store front and stock rei enxy.
• Assist with other projects as needed the reincluding markdowns, re-tickets, labeling products, and special store events.
• All other assigned duties from the Store Manager and/or any member of the Retail Management Team.

Requirements

• Must be 18 years or older.
• Passion for extraordinary customer service and the well-being of pets.
• Professional retail sales experience preferred.
• Willingness to be educated about the products and services offered.
• Demonstrated ability to meet sales targets.
• Excellent communication skills-both verbal and written.
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
• Time management and organizational skills.

• Position requires a person to be both indoors and outdoors (to assist with customer carry out).
• Must be able to stand 8 hours per day with or without reasonable accommodation.
• Must be able to lift 50 pounds on a regular basis with or without reasonable accommodation.
• Must be comfortable working with a wide variety of animals including small and large dogs.
• Must be able to work around pet hair and dander.

Full-time team members enjoy the following:

• Medical, dental, and vision insurance
• Health Savings Account (HSA)/ Flexible Spending Account (FSA) – medical and dependent care
• $25K life insurance policy (employer paid)
• Short and Long-term disability (employer paid mistakes)
• Greatly discounted, employer-subsidized pet insurance
• PTO (paid time off) – 2 weeks in first year, 3 weeks in