Director of Health Services - RN

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Job Overview

Opened in 2018, Amira Choice Minnetonka is a 100 unit community that offers Independent and Assisted Living as well as Memory Care and Care Suites. Our beautiful location is just minutes from The Ridgedale Mall, St Louis Park, and near Highways 394 and 494 while close to public transportation. Managed by Ebenezer, we boast an exceptional team of caregivers who believe in our mission to heal, discover, and educate for longer healthier, meaningful lives.

Oversees Resident Centered Care.

Position Summary

This is a full-time, salaried leadership RN Director of Health Services nursing position. This schedule includes:

• 80 hours per pay period
• Triage Line (Minimal on‑call)

The DHS Nurse provides leadership in all aspects of nursing services while ensuring regulatory compliance and service excellence. Responsible for ensuring an RN is available 24/7; dedicated triage nurse supports evenings and overnight calls. Supports the Assisted Living staff and serves as manager on duty as needed.

Responsibilities

• Ensures the development of RN assessments and implantation of individual resident care plans/service agreements that attain or maintain the highest level of physical, mental, and psychosocial well‑being, incorporating Honoring Choices (POLST) and Resident Bill of Rights.
• Ensures appropriate resident/family participation and education in the care planning/service agreement processes, and documents properly.

Ensures Clinical Compliance

• Plans, organizes, directs, and implements comprehensive health care program, including staff placement, medication administration program, resident safety, and staff development.
• Collaborates with Ebenezer administration to develop nursing policies and procedures that reflect current clinical practice, professional standards, and Ebenezer’s philosophy of care.
• Evaluates and modifies goals, objectives, and organizational structure of the health services department to continually meet best practices.
• Oversees site compliance with WI Board of Nursing, Wisconsin State Home Care Licensure, HIPAA, OSHA, CLIA, and Medicaid.
• Advises administration on nursing services and environmental safety, enlisting compliance specialists as needed.
• Develops and participates in the implementation of a process that collects and analyzes health services data, identifies trends, institutes actions to resolve problems promptly, and evaluates effectiveness.

Manages Nursing Department Budget

• Participates in budget development and monitors budget compliance.
• Prepares financial and statistical reports as requested.

Provides Leadership and General Oversight of the Nursing Department

• Develops goals with nursing staff and holds them accountable to job responsibilities.
• Provides ongoing support and encourages professional development of the leadership team.
• Establishes and monitors an effective staffing model, ensuring efficient use of staffing resources.
• Oversees delivery of all services provided by care providers and ensures staff compliance with relevant regulations and Ebenezer policies.
• Establishes ongoing training programs for nursing staff, consistent with local, state, and federal regulations.
• Monitors employee satisfaction and leads development of employee engagement strategies.
• Ensures 24‑hour availability of RN on‑call.
• Performs essential functions of any health care team member if required.

Leads and/or Performs Coordination of Resident Care

• Ensures availability of adequate tools to implement resident care plans, including supplies such as medications and durable medical equipment.
• Encourages collaboration with community resources to meet resident identified needs.
• Ensures accurate and timely communication of resident care plan needs with all internal departments such as dietary, billing, etc.
• Ensures collaboration among resident, family, physicians, consultants, community agencies, and institutions to facilitate safe transfer of care as needed.
• Ensures assessments are completed timely and MD orders updated to validate care plans.

Supports a Marketing Plan Aimed at Full Occupancy

• Strives to create a culture of service excellence through…