Senior Technical Project Manager

LOCATION:

Minnetonka, MN - candidates must be in the Twin Cities and will be required to be in-office Monday-Friday. We do provide a flexible work environment.

The Project Manager plays a pivotal role in keeping our omni-channel projects moving effectively and efficiently internally. The PM engages with all internal team members and serves as the communication hub, gathering information to understand the overall client request in terms of project objectives, deliverables, and timing. This role proactively works to move the technical, operations, creative, and account team members toward project completion by developing and managing accurate project schedules, estimating team hours, and facilitating cross-functional communication regarding resource availability, expectations, and budget implications.

• Manage all aspects of assigned projects from kickoff through delivery, including project setup, team resourcing, project labor estimates, key milestone identification, and timeline development.
• Coordinate internal resource assignments with insight from department leads and/or clients to achieve project milestones.
• Effectively facilitate internal/external meetings (e.g., project status, delivery team status, internal creative reviews), contribute to discussions, document meeting notes and next steps.
• In collaboration with Account Services, maintain client project status sheets and budgets on a weekly basis.
• Actively manage and participate in client meetings, demonstrations, and implementations.

• Familiarity with a range of strategic, technical, and creative projects.
• Remains calm in high-pressure situations, bringing control to the messy, chaotic, uncertain, changing environment of working with multiple clients and projects.
• Strong ability to multitask and prioritize day-to-day responsibilities, understanding how your work impacts the team’s ability to perform their jobs.
• Innate attention to detail to manage the output of delivery to meet or exceed expectations.
• Superior communication skills with ability to articulate project milestones, escalate issues, and work with various personalities while presenting opportunities for increased efficiency.
• Self-motivated and resourceful to ask great questions and utilize available assets.
• Strong time management skills with the ability to re-prioritize as required.
• Ability to manage multiple projects at once, including creative projects and technical implementations/solutions.
• Proficient with Microsoft Office suite.

• Bachelor’s degree in Business, Marketing, Advertising or related field, or equivalent experience and education.
• 5+ years of active project management experience.
• Work experience in loyalty marketing, financial services and/or healthcare preferred.
• Background/experience in platform services, SaaS, and/or product development environment a plus.
• Experience using project management tools such as Smartsheet, Microsoft Project, Jira, Confluence, Product Discovery, etc.
• Knowledge of software development methodologies:
  Agile, Scrum, Kanban is a plus.

RAZR is a fast-growing marketing technology company headquartered in the Twin Cities, with clients including some of the world’s most recognized brands. We work across healthcare, medical technology, financial services, and retail, helping clients acquire, retain, and grow consumers by leveraging our proprietary technology platform Fibonacci™. The RAZR approach is rooted in behavioral science and combines strategy with visual design to create sustainable behavior change within consumer audiences.

With our Clients, Colleagues, and in our Communities we live our Mission - Be Relevant – “Make a meaningful difference in the lives of others.” At the foundation of our Culture you’ll find the Core Values of “Be Intentional”, “Embrace the Attitude of How”, and “Enjoy the Ride.” There are no jobs here, just opportunities to serve and make a material impact in the world.

We are an Equal Opportunity Employer and our employees are individuals with unique strengths, experiences and backgrounds, who share a passion for improving people s lives.