Senior Technical Project Manager

LOCATION:

Minnetonka, MN - candidates must be in the Twin Cities and will be required to be in-office Monday-Friday. We do provide a flexible work environment.

A job at RAZR is like no other. We are on a mission to Be Relevant - make a meaningful difference in the lives of others. This talented team lives out our values every day. These values have made RAZR what it is for years, and today, they are more important than ever. They keep us connected. They make us a team.

They allow us to thrive.

The RAZR Core Values You Live

• You take action and pursue the ultimate best outcome for RAZR and our clients
• You dig in and understand the details of how the business works
• You run towards and you don’t run away
• You understand that “whatever it takes” is just that
• You have a plan, and you execute it even when you don’t feel like it

Embrace The Attitude Of How

• You understand that problems are simply opportunities to solve them
• You view commitments as promises to be kept...regardless
• You can’t stand not knowing, you have an unquenchable thirst to understand why
• You are an active participant, never a spectator
• You are focused on outcomes and not the time it takes to achieve them

Enjoy the Ride

• You are grateful for both life’s challenges and opportunities
• You passionately pursue excellence in everything you do
• You laugh often and don’t take yourself too seriously
• You love change and living in the gray is energizing to you
• You can’t wait to get out of bed in the morning and get on with your day

The Project Manager plays a pivotal role in keeping our omni-channel projects moving effectively and efficiently internally. The PM engages with all internal team members and serves as the communication hub, gathering information to understand the overall client request in terms of project objectives, deliverables, and timing. This role proactively works to move the technical, operations, creative, and account team members toward project completion by developing and managing accurate project schedules, estimating team hours, and facilitating cross-functional communication regarding resource availability, expectations, and budget implications.

• Manage all aspects of assigned projects from kickoff through delivery. Including, but not limited to: project setup, team resourcing, project labor estimates, key milestone identification, and timeline development
• Coordinate internal resource assignments with insight from department leads and/or clients to achieve project milestones
• Effectively facilitate internal/external meetings (i.e., project status, delivery team status, internal creative reviews, etc.), making relevant contributions, generating collaborative discussion and thoroughly documenting meeting notes and next steps
• In collaboration with Account Services, maintain client project status sheets and budgets on a weekly basis
• Actively manage and participate in client meetings, demonstrations and or implementations

• Familiarity with a range of strategic, technical, and creative projects
• Remains calm in high-pressure situations, bringing control to the messy, chaotic, uncertain, changing environment of working with multiple clients and projects
• Strong ability to multitask and prioritize day-to-day responsibilities, keeping in mind how your work impacts the team’s ability to perform their jobs
• Innate attention to detail to manage the output of delivery to meet or exceed expectations
• Superior communication skills with ability to articulate project milestones and escalating project issues, work with various personalities as well as present opportunities for increased efficiency
• Self-motivated and resourceful to ask great questions and utilize assets available
• Strong time management skills with the ability to re-prioritize as required
• Ability to manage multiple projects at once that could include creative type projects to technical implementations / solutions
• Proficient with Microsoft Office suite

• Bachelor’s degree in Business, Marketing, Advertising or related field, or equivalent experience and education
• 5+ years of active project management experience
• Work experience in loyalty marketing, financial services and/or…