Restoration Crew Lead

Overview

SERVPRO of Minnetonka, has an opening for a Restoration Crew Lead who is well-motivated and looking to build a career at the fastest-growing restoration company in the State.

As the front-line representative of the SERVPRO® brand, the Restoration Crew Lead demonstrates the company’s Here to Help® commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues
• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

• Someone with several years of experience in the restoration and construction industry and
• Someone who can manage residential and commercial water mitigation projects
• Valid driver’s license
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification
• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, and work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

• Salary: $25- $30/ hour
• Full Medical, Dental, and Vision Sponsored insurance
• Paid Time Off
• 100% Employer Paid Short term and Long term disability insurance
• 401k with Company Match

Each SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.