Manager, Organizational

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.

We're a team that owns our work with accountability, makes data-driven decisions, embraces continuous learning, and celebrates collaboration — because success is a team sport. It's our mission to be there in the moments that matter most for our members and employees. Join us in creating a community of connected care, where coordinated, quality service is the norm and every member feels valued.

Medica is seeking a strategic and hands‑on Manager of Organizational Change to manage and advance our change management practice in support of enterprise transformation.

This role serves as the single point of entry for all change requests across the organization, with a primary focus on transformation initiatives. This role is responsible for intake, assessment, and resourcing of change requests, ensuring that every initiative, whether transformational or operational, is evaluated and supported appropriately and consistently.

In addition to managing intake, this role will oversee the transformation change portfolio, providing visibility, alignment, and risk mitigation across high‑impact programs. The consultant will also play a critical role in building internal change capability and delivering clear, portfolio‑level reporting to executive leaders. By driving alignment, consistency, and effectiveness, this position ensures Medica’s change efforts—both transformational and business‑as‑usual—are successful and sustainable.

Performs other duties as assigned.

• Lead intake process, magnitude assessment and resource allocation for all Medica Change requests
• Create and maintain a change heatmap and provide oversight to ensure delivery of key change management activities
• Drive change portfolio reporting and ensure integration with EPMO updates
• Coach change consultants and connect‑dots across projects to ensure alignment and appropriate escalation of risks
• Direct Change Consulting
  • Lead hands‑on change execution for high‑impact transformation programs, balancing responsibilities between portfolio leadership and direct consulting
  • Ensure delivery of key change management activities that enable successful transformation outcomes
  • Align change efforts with enterprise priorities to maximize adoption and minimize disruption
  • Coach program teams while leading hand‑on change execution to build internal capability
• Stakeholder Engagement
  • Cultivate strong relationships with business and program/project leaders
  • Gather feedback, assess readiness, and ensure alignment across transformation efforts
  • Identify risks and recommend mitigations

• Bachelor's degree or equivalent experience in related field
• 7 years of work experience beyond degree

• Proven experience in change management, ideally within a transformation or enterprise PMO context
• Strong leadership, coaching, and strategic thinking skills
• Demonstrated ability to build change management capability and practice within an EPMO or COE
• Ability to manage multiple priorities and stakeholders
• Experience with change portfolio management and reporting
• Familiarity with change saturation analysis and mitigation strategies
• Excellent communication and collaboration skills
• Proficient in MS Office
• Ability to thrive in a fast paced, ambiguous environment
• Certified in Prosci, ADKAR or other change methodology preferred

This position is an Office role, which requires an employee to work onsite at our Minnetonka, MN office, on average, 3 days per week.

The full salary grade for this position is $100,300 - $172,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $100,300 - $150,465. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market…