Business Solutions Analyst

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* Job Description:

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* Job Summary:

** eRecording Partners Network (ePN) is seeking a highly analytical, detail-oriented professional to serve in a hybrid role that blends
** Business Analysis**,
** Quality Assurance**, and
** Project Coordination**. This position plays a critical role in driving successful implementation of features and enhancements across our eRecording platform by bridging the gap between business needs and technical delivery. You will gather requirements, validate functionality, and coordinate the execution of initiatives — ensuring high-quality outcomes for both county and submitter-facing applications. This is a
** project-focused role**, responsible for coordinating people and priorities
** without direct people management
** responsibilities.
** Responsibilities:
**** Business Analysis:
*** Collaborate with product owners, internal teams, and external customers to gather and document clear, actionable requirements.
* Develop user stories, acceptance criteria, workflows, and supporting documentation that reflect the nuances of ePN’s process.
* Analyze and validate business needs with development and architecture teams.
* Serve as a subject matter expert on business and operational workflows.
** Project Coordination (No Direct Reports):
*** Lead the coordination of multiple company initiatives, from discovery through deployment.
* Maintain project timelines, deliverables, and communication plans.
* Serve as a central point of contact across
** internal teams** (development, QA, support, product) and
** external stakeholders** (customers, county offices, partners).
* Schedule and facilitate refinement meetings, demos, and status check-ins with transparency and follow-through.
* Proactively identify risks, manage expectations, and ensure stakeholder alignment throughout the project lifecycle.
** Quality Assurance & Testing:
*** Translate requirements into test cases and test plans, including edge cases and real-world scenarios.
* Execute manual testing to validate features, bug fixes, and performance against business needs.
* Coordinate and support User Acceptance Testing (UAT) with customers and stakeholders.
* Track, log, and retest defects and enhancements using tools like Jira or Azure Dev Ops.
** Requirements:
*** 3–7 years of blended experience in business analysis, software testing, and project coordination.
* Proven ability to communicate effectively with both technical teams and business stakeholders.
* Experience managing timelines and expectations for software-related projects, especially in a cross-functional environment.
* Familiarity with Agile or hybrid Agile delivery models.
* Comfortable using tools such as Jira, Confluence, Azure Dev Ops, or similar.
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* Preferred Qualifications:

*** Experience in title, escrow, real estate closing, document processing and/or real estate technology.
* Understanding of document types (e.g., deeds, mortgages, affidavits) and recording compliance.
* Basic knowledge of querying databases (SQL) or interpreting XML for validation.
* Familiarity with U.S. county recording practices and terminology.
* Experience supporting SaaS platforms or B2B integrations.
* Bachelor's degree in Business Administration, Computer Science, Information Technology, or related field.

The estimated pay range stated represents the typical pay range for this position or similarly employed employees or employees performing substantially similar work. Factors which may be used to determine the actual pay rate may include, but are not limited to, education, training or experience; seniority; merit and work performance; quantity or quality of production; regional differences in compensation; differences in local minimum wages, or ability and effort.
** Position's Pay Range**:$90,000 - $110,000### ##
** Benefits may include:
*** Comprehensive medical, prescriptions, dental and vision plans
* 401(k) plan with a discretionary company match
* Shareholder Purchase and Reinvestment Plan
* Basic life and accidental death and dismemberment insurance premium paid by the company
* Voluntary supplemental life insurance for employees, spouses and dependent children
* Fertility and Family Building…