Business Solutions Architect - FSM

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but also on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #Make Your Moment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Overview:

We are seeking a dynamic and experienced Presales Solution Consultant with a strong focus on Field Services. This role blends strategic solutioning, pre‑sales consulting, and industry expertise to support enterprise clients in their digital transformation journeys. You will work closely with sales teams, business architects, and customers to design and demonstrate tailored solutions that address complex field service challenges.

Key Responsibilities:

Solution Strategy & Architecture

• Lead the development of solution strategies aligned with field servicebusiness models.
• Translate customer business challenges into tailored IFS Cloud solutions.
• Guide C‑level stakeholders through digital transformation initiatives.
• Collaborate with internal teams to ensure alignment of solution architecture with industry best practices.
• Conduct discovery workshops to understand “As‑is” and define “To‑be” states.
• Prepare and deliver compelling Proof of Value demonstrations.
• Respond to RFPs/RFIs with detailed functional and technical insights.
• Build custom demos and business models that reflect field service
  
  KPIs and workflows.
• Maintain deep knowledge of field service industries including common pain points, metrics, and regulatory requirements.
• Develop industry‑specific toolkits (e.g., presentations, demo scripts, white papers).
• Provide feedback to product management based on customer needs and industry trends.
• Work cross‑functionally with Sales, Product Management, and Consulting teams.
• Mentor junior consultants and contribute to continuous improvement initiatives.
• Represent the company at trade shows, webinars, and customer events.

• Proven experience in pre‑sales consulting or solution architecture.
• Strong understanding of enterprise software (EAM, FSM, ERP) and business process mapping.
• Excellent presentation, communication, and stakeholder engagement skills.
• Ability to travel throughout North Americaup to 50%.

Preferred:

• Experience with IFS Cloud or similar platforms.
• Familiarity with sales methodologies such as Solution Selling or Value Engineering.
• Degree in Business, Engineering, or related discipline.

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with…