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IT Support Technical Support HelpDesk/Support

Hybrid Service Desk Pro: IT Support & SLA Expert

Job in Minnetonka, Hennepin County, Minnesota, 55345, USA
Listing for: Crossfuze
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 19 USD Hourly USD 19.00 HOUR
Job Description & How to Apply Below
A leading technology service provider is seeking a Technical Support Specialist in Minnetonka, MN. The role involves troubleshooting hardware and software issues, managing incidents through the Service Now system, and maintaining detailed documentation of customer interactions. Preferred candidates have experience in tech support and a bachelor's degree. The position offers competitive compensation of $19.00 per hour with opportunities for career growth, a hybrid work environment, and comprehensive benefits including paid parental leave and mental health days.
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