Associate Director, Trust Services

Cresset is a firm built by clients, for clients. As an independent, award-winning multi-family office and private investment firm, we are reimagining the way wealth is experienced. Our purpose is to help ensure that both wealth and life are fully optimized*—integrated, intentional, and aligned with each client’s vision of success.

We provide access to the caliber of talent, ideas, and investment opportunities typically available to the largest single-family offices and institutions. Our approach is personalized, entrepreneurial, and client-first.

Proudly owned by our clients and employees, Cresset was built to endure. We are creating a 100+ year firm—one focused on delivering an exceptional experience, not only for the families we serve but for the team that serves them. Our commitment to clients has earned recognition by Barron’s and Forbes, listing us among the nation’s top RIA firms. Cresset is guided by long-term relationships, shared success, and a belief that wealth should serve a life well lived.

Learn more at

Cresset Trust Company creates plans that deliver a family’s trust needs, serving at the highest fiduciary standard. Our South Dakota presence uniquely positions Cresset Trust Company (CTC) to offer the benefits of favorable trust and tax laws, significant asset protection and privacy. Our flexibility and customization make us a preferable alternative to many large institutions.

Cresset is seeking an Associate Director, Trust Services for the Cresset Trust Company with 7+ years of experience with trust administration or similar financial services experience. The Associate Director facilitates and manages information and operational aspects regarding trust relationships, working closely with internal team members, grantors, beneficiaries, and their individual advisors within the Cresset Trust Company platform.

• Proactively identify planning needs
• Supports high touch relationships through monitoring project timelines and communicating with team members
• Monitors and follows up on execution of transactions and completion of projects
• Coordinates financial information with grantors, beneficiaries, attorneys, CPAs, etc.
• Assists in maintaining client communications with trust officers in Sioux Falls

• Compiles financial information and prepares presentations for meetings
• Monitor trust accounts to anticipate and manage cash flow needs; partner with advisors to ensure timely liquidity for distributions, expenses, and other funding requirements
• Understands Cresset’s investment philosophy to partner with teams on mutual clients’ needs

• Partners with the client service team to coordinate the onboarding of trusts
• Maintains a high level of compliance standards at all times
• Conducts research and analysis
• Maintains organization of action items and financial information using Salesforce®
• Other duties may be assigned

• BA in Finance, Accounting or related degree
• 7+ years of experience in financial services, trust administration, or related industry
• Advanced certification, or actively working toward one, preferred (ex: CTFA, CFP®, CPA)
• Proven ability to handle confidential information with discretion and demonstrate the highest level of client service, ethics, and integrity
• Experience with Salesforce® and/or reporting software is a plus
• Understands and complies with South Dakota Division of Banking, SEC and other company required rules and regulations
• Demonstrates effective speaking and presentation skills with ability to lead meetings with clients
• Strong writing proficiency and excellent communication skills
• Demonstrates strong numerical aptitude
• Possesses outstanding organizational skills and the ability to manage and balance multiple projects simultaneously
• Demonstrates initiative, problem solving ability, and adaptability and flexibility
• Ability to work independently without direct supervision
• Excellent interpersonal skills with the ability and desire to work on a team
• Proficient with MS Excel, Word, and MS Power Point

At Cresset, we focus on people first. As a service…