Corp Credit Card Program Manager

DUTIES & RESPONSIBILITIES

• Develop and implement the strategic direction for the credit card programs, including identifying opportunities to expand the program and optimize credit cards as an efficient payment method for corporate expenditures. Plan and implement those modifications.
• Develop the credit card program policies and administer those policies in an efficient way for the organization, including:
• Administration of the credit card program by issuing cards, determining card limits, and canceling cards immediately upon employee termination.
• Identify and initiate enrollment of additional merchants for card programs.
• Work with internal and external partners to define and communicate specifications and expectations of credit card purchases.
• Market the credit card program to encourage use of the program.
• Expert in Thrivent’s expense reimbursement tool, providing reimbursement guidance to corporate credit card holders.
• Lead the selection process for credit card vendors and negotiate the contracts, drafting contract language and facilitating post‑contract vendor relationship management.
• Measure, track, analyze and audit credit card usage, taking corrective actions when needed by notifying managers, cardholders, and the code of conduct of non‑compliance issues and/or improving on controls. Determine trends and future policy/direction/controls.
• Subject matter expert for charge card programs within the corporation, coaching and providing consultation to clients, resolving vendor disputes and driving procurement best practices across all divisions/departments for the assigned category.
• Decide best strategic approaches to promote and market the credit card program. These programs are an efficient way for Thrivent to make payments and return an incentive to Thrivent in the form of a rebate. They also leverage credit card debt to promote Thrivent’s utilization of cash. Impact is medium‑term and impacts the entire organization.
• Decide how to best manage and audit the program and any impacts to Thrivent’s payment of the credit card debt. Impact is medium‑term and impacts the entire organization.
• Decide on efficient use of time to balance competing demands. Impact is short‑term and impacts the entire organization or external vendors.
• Work closely with IT to implement technology solutions and resolve problems that enhance the programs.
• Other strategic tasks and participation in projects assigned to support departmental objectives, including category manager contracting.
• Model Thrivent’s leadership competencies – Model the Way, Rally the Team, and Deliver Outcomes.
• Support and/or develop an environment in which Thrivent employees and colleagues are focused on continuous improvement, exceptional employee engagement, and an unwavering commitment to our clients. Shape and/or support a culture that represents the Thrivent purpose, promise, and values, ensuring that Thrivent’s trust and reputation remain strong with its clients.

• Bachelor’s degree or equivalent in education and experience.
• At least 5 years credit card program management experience.
• Risk management, auditing and accounting knowledge/experience.
• Demonstrated ability to work with all areas of the organization.
• Proven track record in negotiation skills and working with internal customers and vendors at a professional level.
• Proficiency in expense reporting tools, word processing, spreadsheets, and email especially tracking and measuring program performance.

Preferred:

• Good program management skills – ability to develop a strategic plan and implement it.
• Strong analytical and creative problem solving skills.
• Strong oral and written communication skills, including the ability to develop and conduct training, work with teams and collaboration skills.
• Ability to handle multiple tasks simultaneously.

Pay Transparency:
Thrivent’s long‑term growth depends on attracting, rewarding, and retaining people who are committed to helping others thrive with purpose. The applicable salary or hourly wage range for this full‑time role is $81,537.00 – $ per year, which factors in various geographic regions. The base pay actually offered will be determined by a variety…