Service Technician

Location: Northfield

Lakes Region Heating, Ventilation & Air Conditioning

The Service Technician reports to the Service Manager, and is responsible for performing a wide range of HVACR servicing jobs for industrial, commercial, and residential customers.

• Paid Training
• Competitive Compensation
• Year-round work
• Available overtime
• Medical insurance plan
• 401K plan with match
• Paid vacations
• Paid holidays
• Life insurance plan
• Short term disability
• Long term disability
• Company vehicle

Customer-based activities involved in this position require an individual who is decisive, tactful, dependable, and who possesses initiative and the ability to communicate well with all customer groups. A Senior Service Technician must be able to accurately diagnose and efficiently accomplish a job to the mutual benefit of the customer and Lakes Region HVAC. Job-related contact can occur with virtually all demographic groups, with the majority of the contacts being with service customers, other technicians, the Service Manager, Dispatcher and the Parts Runners.

Representative duties include:

• Leading by example an ad hoc service team in the timely, efficient, and profitable accomplishment of an assigned job or task.
• Performing special and complex service jobs without assistance, including performing periodic on-call duties, as required.
• Training Service Department and other employees on service-related subjects, including call-back prevention, servicing tips, and equipment protocols.
• Conducting point-of-work sales of Indoor Air Quality services, unit components, unit replacements, add-on units, and residential service contracts.
• Developing lead referrals for sales staff.
• Conducting non-service, lead-tech level work in support of the Indoor Air Quality and Installation Departments, as assigned.
• Assisting the Service Manager with administration, dispatching, and on-site evaluation work.
• Performing related duties as directed by the Service Manager.

Job Qualifications:

• High school graduate and graduate of a post-secondary HVACR program of instruction of two or more years in duration.
• Five or more years of successful and full-time HVACR experience, either as a residential and/or commercial service or residential and/or commercial installation technicians
• Good oral and reading skills, including the ability to read and apply manufacturers' instructions and to clearly communicate with residential, commercial and industrial customers, suppliers, and all team members
• Physical ability to perform all duties noted above under the conditions, circumstances and extreme weather found in NH.
• Interest and initiative in maintaining and advancing his/her HVACR skills through a combination of self-study, company training, manufacturers' workshops, and other professional development activities.
• Current NH or equal operator's license
• Current NH gas service license
• Interest, initiative and ability to be trained in low-key point-of-service sales techniques, including developing sales leads, sales of unit replacements, add-on units, IAQ services, and service contracts.
• Ability to work under pressure of time, non-standard schedule, supervision considerations, weather, customer needs, and backlog constraints.

Compensation: $32.00 - $50.00 per hour There are many exciting options for a career in HVACR waiting to be explored.

If you’re looking for a career that offers flexibility, job stability, strong pay, benefits and more, then you’ve come to the right place!

Are you legally authorized to work in the US? *

Do you hold a valid driver’s license and clean driving record? *

Do you have 3 or more years of HVAC service experience? *

Are you willing to work overtime? *

How many years of experience do you have in the related field? *

Benefits of working as an HVACR Technician

Jobs Are Available Now!

When considering a position in HVAC you are considering a career path that grants you the opportunity to find a job today. The demand for skilled tradespeople continues to grow across the USA.

More Than Just a Career.

HVACR supports all aspects of modern life. By working in HVACR you are helping to ensure food, medicine, and comfort are maintained. A career in HVACR allows you to make a difference.

Opportunity for Career…