Travel Agent - Coon Rapids, MN

Overview

It s a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type: Full time

Exempt/Non Exempt: Hourly

Job Description: Signing bonus details are provided during application by the Recruiting Team. This role is for a Travel Sales Agent focused on helping clients plan vacations.

Ready to turn your sales skills into a career you love? Join AAA The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations — no prior travel experience is required. We are looking for driven, people-focused sales professionals who want to grow in a fast-paced industry.

What we offer includes competitive base pay plus uncapped commission and performance bonuses.

• Generate new sales, retain existing members and grow ACG's overall book of business through multiple product offerings
• Drive new business with competitive products and help retain The Auto Club Group s 14+ million members
• Establish and grow relationships with AAA Members to maximize their experience and travel bookings
• Achieve assigned travel, membership, and credit card sales goals
• Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products
• Prepare complex domestic and international travel packages
• Complete reservations and advise clients regarding documentation requirements
• Make necessary travel arrangements and process payments and documents
• Receive and address customer concerns through resolution
• Ask for referrals and grow a client book using the AAA ACG lead system
• Proactively learn and utilize AAA ACG digital and communication technologies

• Competitive base pay + uncapped commission + performance bonuses
• Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure)
• Unlimited commissions on travel sales
• Guaranteed commission payouts and investment in your success
• Additional commissions on membership and credit card sales
• Special incentives from ACG and partners
• Quarterly new hire on-pace bonus
• Non-exempt (eligible for overtime)
• Structured career path with uncapped commission model — growth and earnings are performance driven

• Competitive benefits packages including medical, dental, and vision

• 401k match

• Paid parental leave and adoption assistance

• Paid Time Off (PTO), company holidays, floating holidays, and other time off programs

• Paid volunteer day annually

• Tuition assistance, professional certification reimbursement, and other development opportunities

• AAA Membership

• Discounts and rewards; exclusive travel perks

• Industry-leading exclusive travel partner discounts and member benefits

• Generate new sales and retain members; grow the book of business
• Develop and close travel packages; provide guidance on documentation
• Assist with travel arrangements and reservations
• Maintain high levels of client satisfaction and referrals

This is an in-office position. Employees service ACG members in-person and are based on site in an ACG branch facility.

Education

• High school diploma or equivalent

Work Experience

• 1-year business-to-consumer sales

Successful candidates will possess:

• Strong sales skills with a history of developing, tracking, following up on and closing leads
• Advanced consultative selling techniques with thorough product knowledge
• Strong phone sales and prospecting skills
• Excellent verbal and written communication with strong customer focus
• Ambition, motivation and drive
• Excellent listening skills and ability to understand customer needs
• Ability to proactively grow a personal book of business and repeat clients

Become a part of something bigger. The Auto Club Group (ACG) serves ~14+ million members across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. We are part of the national AAA federation and are a large, established club with a history of quality service.

We value inclusion and diversity and work to create an welcoming environment for people from all backgrounds.

ACG is an equal opportunity employer. Regular attendance is essential. A background and drug screen may be required for employment depending on the position.

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