Retail Store Manager

Retail Store Manager (Sales)

Position:
Retail Store Manager
Department:
Retail Sales

Reports To:

Director of Retail Sales
Classification:
Non-Exempt
Direct Reports:
Retail Sales Associates

We are an eight-million-dollar company with approximately 100 employees located in central Minnesota in addition to four other statewide locations. We are a fifty‑year‑old natural resource restoration organization. We have a competitive edge with our high standards and quality of work. Ideally, all employees will have an interest in and knowledge of native plants, restoration or related activities.
The mission at Prairie Restorations, Inc. (PRI) is, To produce and provide the most ecologically appropriate plants, products and services possible to restore and manage native plant communities. In accordance with the PRI philosophy, all team members work together sharing a common goal of a successful, profitable, and innovative company. All team members are to be role models of our Core Values.

• Growing together with positive perseverance
• Passion to do right by nature.
• Integrity and respect for all.

The Princeton Retail Store Manager is responsible for the daily operations of the Princeton Retail Store location and staff. This includes inventory, merchandising, pricing, point of sale systems, online orders, customer service and staff training and supervision. In partnership with Outreach Coordinator, identify potential outreach programs and establish schedules for these programs. Direct supervision of team members, staffing levels as defined by the Director of Retail, including recruiting મહત્વ, interviewing, hiring, hiring, development and training, and ensure that all team members work in a way consistent with PRIs core values.

• Minimum one‑year post‑secondary academic training in Retail Sales, Merchandising, or Retail Management; or equivalent experience in a Retail setting.
• Proficient in general computer applications including internet‑based software programs.
• Strong Customer Service skills
• Leadership, managing and training teams
• Strong Business Acumen
• Strong Verbal and Written Communication Skills

• Supervision and training of the Princeton retail staff to include knowledge of PRESTO, appropriate client protocol, operations of equipment, store opening and closing procedures, and daily cleaning and maintenance of retail area.
• Recruiting, interviewing and hiring Princeton retail store staff.
• Provide Princeton retail sales and budget projections by week to include all weekly labor. In addition, provide a separate projection for seed and plant sales.
• Schedule Princeton weekly retail staff.
• Participate in shows, conferences, and events as needed.
• Collaborate with other stores to create seasonally relevant merchandise displays.
• Manage retail website communications and square applications, defining and managing order and fulfillments (shared with bulk order retail manager).
• Understand designated sales goals and drive team to meet them.
• Collaborate with.png all retail locations to implement strategies to achieve retail sales goals.

• Good organization skills
• Strong knowledge and interest in educating customers on native plants and native plant communities
• Strategic thinking skills
• Organization
• Attention to detail
• Customer Service
• Customer Consultation
• Provide information regarding merchandise, native plant communities, seeds, plants, etc.
• Assist customers with selecting products.
• Give customers instruction on site prep, planting and maintenance.
• Assist with PRESTO questions.

• Learn and train team using PRI point of sale/register systems.
• In partnership with Bulk Sales Coordinator and Seed Warehouse Manager or Assistant Manager, receive online/phone orders and coordinate order fulfillment.
• Plan shipping, pick‑up, and/or delivery of orders.
• Work with main office to plan shipping and payment.
• Track online/phone orders to completion using Net Suite sales/inventory system.

• Watering and Weeding
• Provide treatment for common plant problems

• Assist other departments within the company as needed.
• Follow all safety rules and…