Assistant Manager

1 day ago Be among the first 25 applicants

At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s that simple. If you’re ready to work somewhere you can be yourself while making an impact on your community, creating life-long relationships, and serving the best coffee around, join our herd!

Apply today and be part of the ‘Bou Crew!

The Assistant General Manager (AGM) is a growth role intended to develop future leaders to think strategically about the store and globally about the future of the district and Caribou as a whole. The AGM works in partnership with the General Manager to run the store, impact the team and community, and lay the foundation for becoming a General Manager within a year.

• Demonstrate the DOING of Team Member and Shift Leader with ease, enthusiasm, and excellence.
• Develop a deep understanding of the business to the level of a General Manager over the course of a year.
• Bring joy to everyone who walks into the store, creating real connections and teaching the team to do the same.
• Champion an environment that fosters goal-surpassing speed through effective deployment, in-the-moment problem solving, and team motivation.
• Hit sales goals through the connection between speed and service.
• Take lead on problem resolution, showing calm, professionalism, emotional maturity, and a commitment to listening to understand.
• Connect day‑to‑day behaviors to the end result as you develop a broad understanding of the Profit & Loss statement.
• Organize, execute, and improve upon administrative tasks, connecting daily/weekly/monthly tasks to overall business success.
• Responsible for all store funds while on shift by enforcing cash‑handling policies.
• Place, receive, and verify orders; conduct inventory; control waste and dates and rotate inventory when necessary.
• Think holistically about store success, focusing on the future beyond your shift.
• Seek to understand root causes of problems to create sustainable change.
• Live the Core Values:
  Support One Another, Make Fun Happen, Be Yourself, Take Ownership, Serve With Love.
• Show a hunger for growth and development, bringing humility and curiosity to the role.
• Ask questions such as:
  What do I want to learn? What else can I do? What other experiences can I have?
• Take ownership of your own development and seek feedback to improve.
• Lead with a global view of the Caribou brand from shift to store to district to company.
• Be a relentless culture champion, bringing purpose and values to life in every interaction.
• Create an open and trusting relationship with the GM.
• Bring a competitive fire to the role, aiming to hit or beat goals and win the game of day‑making experiences.

• Required:
  
  1‑3 years of prior restaurant/retail experience requiring strong customer service commitment.
• Ability to work early mornings, evenings, some holidays, and/or weekends.
• Must be at least 18 years of age.
• Preferred:
  High school diploma or GED equivalent.
• Valid driver’s license and reliable transportation.
• 1 year of supervisory experience.

Hearing, speaking, seeing, bending, reaching, lifting up to 50 pounds, standing for 4–8 hours. Physical demands may be accommodated with reasonable accommodations.

$16.52 – $27.53 per hour. Starting pay is subject to local and state minimum wage regulations.

Caribou Coffee Operating Company, Inc. and its affiliates are proud to be Equal Opportunity Employers. We prohibit discrimination and harassment of any type based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. If you have a disability or special need that requires accommodation, please let us know.