Technical Services Associate Manager

We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Supply Our supply chain is the backbone of our business. It's how we get our trusted products to people all over the world, safely and efficiently. And it's our talented and passionate teams that make this happen. If you're looking for a career in supply chain, there's no better place to be than Reckitt. We offer a variety of exciting opportunities in all areas of the supply chain, from planning and procurement to manufacturing and logistics.

You could join our Global Supply Planning team to develop and implement our global supply strategy, or work with our Procurement Centre of Excellence team to negotiate and manage our supplier relationships. Our Manufacturing Excellence team help us improve the efficiency, quality and safety of our manufacturing operations, and our Logistics Excellence team develop new and innovative ways to distribute our products to customers.

The Site Technical Associate Manager is accountable for the on-going technical support and improvement of existing infant formula products, and the qualification of new products and processes at the Wanamingo Supply Center.

• Partners with the Operations, R&D, and Quality groups to ensure products are manufactured right the first time, from initial product qualification through on-going formula optimization.
• Works with manufacturing teams on the shop floor, to troubleshoot operational problems and drive manufacturing improvements, across both powder blending and packaging.
• Manages scale up and qualification plans for new products, following the Tech Transfer process with focus on technical due diligence and risk assessment.
• Develops validation protocols and reports to qualify manufacturing and cleaning processes.
• Interacts with FDA when onsite for audit as a subject matter expert.
• Leverages knowledge of unit operations and engineering principles to effectively troubleshoot processing and equipment issues.
• Uses business tools to investigate out-of-specification issues and recommend disposition of material.
• Assesses and implements improvements for Plant CIP / COP / Master Sanitation.
• Effectively communicates technical topics to key stakeholders, management, and team members to influence decisions.
• Identifies and implements cost reduction and productivity improvements.
• Sets technical standards for operations, maintenance, safety, and quality.
• Applies the understanding of HACCP, GMPs, and regulatory requirements to process design and qualifications.
• Incorporates understanding of corporate safety and environmental standards into execution of product/process trials.
• Continuously improves factory operational and technical capabilities to achieve business goals.

• Candidate will possess a degree in a chemical science discipline (Chemical Engineering, Food Science, Food Technology, or any related scientific field) along with 3+ years hands‑on manufacturing support experience.
• Experience in manufacturing support is essential. Relevant manufacturing fields include infant formula, dairy products, nutritional food products and pharmaceuticals.
• Demonstrated competencies: problem solving, practical judgment, initiative/assertiveness, job knowledge, leadership, planning/organizing, attention to detail, sense of urgency/timing, creativity/innovation, and strong written and verbal communication skills.
• Understanding of regulatory and GMP requirements for manufacturing infant formulas or other highly regulated product types is essential.
• Knowledge of nutritional products, food chemistry, analytical sampling and testing, and food/infant formula product formulation would be highly relevant.
• Experience in process qualification is essential. Creation and execution of qualification documentation.
• Familiarization with process engineering, micro‑sensitive equipment design,…