Demand Response Program Manager

Employer Industry: Energy Efficiency and Sustainability

• Salary up to $110,000 plus bonus
• Comprehensive benefits including medical, dental, and vision insurance
• 401(k) with company match and paid vacation, sick, personal, and parental leave
• Paid Volunteer Time to support community engagement
• Access to on-demand training courses for career advancement
• Opportunity to manage impactful energy efficiency and decarbonization initiatives

• Oversee all phases of client programs from inception to completion, managing multiple concurrent contracts and budgets
• Ensure compliance and client satisfaction through effective contract execution
• Direct and coordinate cross-functional teams, including engineering and marketing, for program delivery
• Monitor and report on the timely delivery of program results while maintaining high customer service standards
• Develop program processes and make recommendations for improvements

• 5-8 years of project management experience
• 2+ years of people management experience
• Strong customer service experience with a focus on client satisfaction
• Intermediate to advanced proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook)
• Demand response program execution experience is required

• Utility program management experience is a plus
• Salesforce/CRM proficiency is desirable
• Demonstrated ability to negotiate and manage contracts effectively

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