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Member Service Rep III - LENDING

Job in South Branch, Watonwan County, Minnesota, USA
Listing for: Directions Credit Union
Full Time position
Listed on 2026-01-19
Job specializations:
  • Management
    Banking & Finance
  • Finance & Banking
    Banking & Finance
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
Position: Member Service Rep III - LENDING EXPERIENCE REQUIRED
Location: South Branch

Member Service Rep III - LENDING EXPERIENCE REQUIRED

Job Category: Member Services

Requisition Number: MEMBE
001559

Posted: January 14, 2026 |
Full-Time |
On-site

Locations

South Branch, 1446 Reynolds Rd, Maumee, OH 43537, USA

Responsibilities
  • Handle advanced IRA transactions, including required minimum distributions, excess contributions, and early withdrawals.
  • Manage daily branch functions, ensuring smooth operations in the absence of the Branch Manager and Assistant Branch Manager.
  • Provide guidance and assistance to MSR I, MSR II, ABM, and Branch Manager as needed.
  • Exceed member expectations through Consultative Sales and Service, serving as a role model for exceptional sales and service techniques.
  • Help members navigate complex problems and inquiries, utilizing your advanced product knowledge and problem‑solving abilities.
What You Bring
  • Advanced understanding of financial products, services policies, and procedures.
  • Strong communication skills and the ability to anticipate and address member needs.
  • Exceptional supervisory abilities to lead and support branch staff effectively.
  • Experience with opening and closing deposit accounts, handling Consumer and Home Equity loans, and IRA transactions.
  • A commitment to maintaining confidentiality and security while building member relationships.
Why Directions Credit Union
  • A supportive and collaborative team environment that values your contributions.
  • Opportunities for growth and career development with a reputable credit union.
  • Competitive compensation package and benefits.
  • Make a positive impact on members' financial lives.

Ready to Energize Your Career? Apply Today!

Join us in providing exceptional member service, leading branch operations, and building lasting relationships. Apply now and take the next step in your career journey with Directions Credit Union!

Directions Credit Union is an Equal Opportunity

Employer:

We encourage applications from all qualified individuals regardless of race, color, national origin, gender, sexual orientation, age, religion, disability, or any other characteristic protected under federal, state, or local law

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