IT - Systems Engineer Lv

IT - Systems Engineer Lv3

Join our dynamic team in Wayzata, MN, where you will have the opportunity to work in a vibrant community that blends small‑town charm with big‑city amenities. As part of our team, you’ll be at the forefront of technology, ensuring seamless communication and collaboration across the globe.

• Global Video Support:
  Provide technical expertise and troubleshooting for video conferencing platforms, digital signage, and scheduling systems across multiple global locations.
• AV Systems Engineering:
  Design, deploy, and maintain AV infrastructure, including hardware and software for meeting rooms, executive spaces, and digital signage.
• Project Leadership:
  Lead or support AV‑related projects, including lifecycle management, upgrades, and integration with other collaboration tools.
• Vendor Management:
  Collaborate with AV integrators and external service providers to ensure high‑quality service delivery and timely resolution of issues.
• Proactive Support:
  Implement monitoring and proactive maintenance strategies to minimize downtime and optimize user experience.
• Documentation & Training:
  Develop and maintain technical documentation, and provide training to local support teams and end users.
• Regional
  
  Collaboration:
  
  Work closely with support leads in NA, LATAM, EMEA, and APAC to ensure consistent standards and best practices.

Mid‑Senior level

Full‑time

Other

IT Services and IT Consulting

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