OT Engineer

An exciting career awaits you

At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

The OT Engineer in Refining Digital Operations for the St. Paul Park Refinery will provide operational and technical support for the St. Paul Park refinery Operational Technology (OT) server and network environments. The successful candidate must understand business requirements and translate these requirements into solutions. The position must work collaboratively with the Process Control Engineer Team to seek solutions to problems.

The position must champion compliance and change efforts which result in improved reliability and security of infrastructure services. It is expected that the candidate will always follow the refinery personnel safety requirements.

This position belongs to a family of jobs with increasing responsibility, competency, and skill level. Actual position title and pay grade will be based on the selected candidate’s experience and qualifications.

• Conducts regular monitoring of infrastructure components and systems to identify performance issues or anomalies. Analyzes collected data, establishes performance baselines, and creates reports to identify trends and potential areas of improvement. Collaborates with senior engineers to implement performance tuning strategies and optimize system resources for better efficiency.
• Provides technical support to users, troubleshoots and resolves complex hardware and software issues, may engage in vendor technical support. Applies predefined procedures for system tuning and optimization using IT Service Management practices. Documents support requests, resolution, and troubleshooting steps.
• Develops and implements reporting frameworks to track and analyze infrastructure performance and utilization metrics; creates or leverages existing dashboards and visualizations for monitoring.
• Contributes to the design and configuration of hardware and software systems, considering scalability, performance, and security aspects. Builds and deploys infrastructure components, ensuring proper configuration and integration.
• Actively participates in knowledge sharing activities, such as team meetings, presentations, or workshops. Collaborates with team members to identify gaps in knowledge and propose solutions to improve documentation and information sharing.
• Performs and collaborates with the process Owner on root cause analysis of issues and tracks, documents and reports identified patterns.
• Perform routine and preventive maintenance tasks to ensure uninterrupted and optimum system performance.
• Communicates effectively with stakeholders, aligning the understanding of the requirements with build teams for solution delivery. Manages the definition of business processes in order to measure, analyze, improve and control the process being reviewed in partnership with business and development teams.
• Switches, routers, firewalls, Layer 2/Layer 3 configuration.
• Identifying and escalating cybersecurity events, managing security policies, and risk assessment.
• Auditing systems and ensuring software licensing accuracy.
• Data historian support; database maintenance; backups; antivirus & allow-listing administration.
• Problem resolution in a manufacturing environment with off-hours support.
• Works within Agile frameworks to support iterative development, ensure stories are well-defined, prioritized, and aligned with business objectives.

• Bachelor's Degree in Information Technology, related field or equivalent experience.
• 2+ years of relevant experience.

• Business Acumen – Applies knowledge of MPC’s business, industry and the marketplace to advance the organization’s goals. Makes decisions and recommendations clearly linked to MPC’s strategy.
• Business Process Improvements – The process of analyzing business processes and workflows within the organization and identifying new approaches to redesign business activities or optimize performance, quality and speed of processes - including identifying and…