Manager, Lifecycle Employee Relations & Transitions

About Remote

Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. Remoters work from 6 different continents (Antarctica left to go!)

and all positions are fully remote.

As a critical extension of our clients’ HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it’s about elevating it, integrating cutting‑edge technology solutions, and enriching customer experiences in over 80+ countries.

On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You’re at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful.

• Experience in Human Resources, Operations and/or Employee Relations roles with experience as a People Manager.
• Prerequisite: tertiary degrees in HR, labour relations, or employment law; advanced expertise in business partnering, employee relations, performance management, and local employment laws.
• Demonstrated experience and knowledge of global HR practices, employment laws, and regulations across multiple countries; exposure to complex involuntary employee exits and employee relations matters.
• Understanding of progressive discipline processes, workplace investigation principles, and coordination of employee relations resources.
• Proven success in leadership awareness, team engagement, and goal delivery through effective communication, influencing, and relationship‑building skills across a culturally diverse and distributed team.
• Excellent interpersonal skills that transcend cultural and language barriers, with strong emotional intelligence and the ability to build trust and rapport, and influence senior leaders, management, clients, and employees at all levels.
• Excellent verbal, analytical and written communication skills, clearly articulating complex ideas.
• Consistently exhibits high levels of discretion, integrity, professionalism, and confidentiality, upholding Remote’s core values:
  Care, Innovation, Intensity, Transparency and Excellence.
• Agile, resilient and customer‑centred approach to a dynamic, ever‑changing environment, with a high tolerance for ambiguity and motivation.
• Cultural awareness and sensitivity, flexing style to suit differing cultural norms and experience leading a culturally diverse team.
• Experience working in a start‑up environment is highly desirable; enjoys and understands the need to work largely asynchronously.
• Proven experience anticipating, identifying, understanding and analyzing complex business and culture issues, managing resolution and translating them into critical business strategies and initiatives.

• Act as the primary point of contact for clients, delivering client‑focused legal, human resources, and advisory support.
• Partner closely with Operations teams to ensure seamless collaboration and high‑quality outcomes for clients.
• Lead and manage a team of Employee Lifecycle Specialists, providing coaching, mentorship, and performance guidance.
• Oversee voluntary and involuntary terminations across multiple countries, including complex and sensitive cases.
• Guide and support the team in delivering first‑level employee relations support to clients.
• Personally manage and advise on complex employee lifecycle and employee relations cases to ensure best‑in‑class service.
• Champion a client‑centric approach and consistently raise the bar on quality, consistency, and professionalism.

• Reporting to:
  Senior Manager Employee Lifecycle, Employee Relations & Transitions.
• Team:
  Lifecycle, Employee Relations & Transitions.
• Location:
  
  EMEA.
• Start date:
  
  A…