Room Attendant Housekeeper Lead

Ruttger's Bay Lake Resort. Deerwood MN

Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us—an award‑winning team that not only works together but plays together, creating an environment where every day is an adventure.

• Flexible Freedom:
  Experience work‑life balance with flexible schedules, working hours, and payday on demand.
• Employer Recognition:
  Join a company recognized as a Star Tribune Top 200 Minnesota Workplace for two consecutive years.
• State‑of‑the‑Art Resources:
  Access cutting‑edge tools and resources designed for your success.
• Hospitality from the HEART:
  Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy.
• Engage, Innovate, Impact:
  Part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge.
• Open Doors for Growth:
  Unlock opportunities for career advancement.
• Awesome Benefits:
  All seasonal employees have access to our Employee Assistance Program (EAP).

Your Odyssey Awaits
Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.

Work here. Play here. Thrive here.

Responsible for cleaning and inspecting guest rooms, lodge rooms and cabins. Along with supervising Room Attendants to make sure they are working efficiently and effectively. Perform outstanding guest service & maintain interdepartmental lines of communication and interact daily with guests and resort staff.

• Previous housekeeping/ environmental service experience beneficial
• Previous supervisory work beneficial

• Supervise Room Attendants to ensure they are working efficiently and effectively
• Inspect rooms and address deficiencies to meet cleanliness standards.
• Train and mentor new Room Attendants.
• Strip rooms of dirty linens and garbage.
• Utilize dishwasher and other cleaning equipment as needed.
• Clean and stock bathrooms; including but not limited to mirrors, showers and tubs, toilets, sinks, countertops and floors.
• Ensure guest rooms are properly stocked with necessary supplies.
• Make beds, change pillowcases, and arrange bedding according to company standards.
• Clean windows, wipe down common surfaces, vacuum, sweep, and mop floors.
• Maintain a clean and organized golf cart or vehicle, ensuring it is stocked with necessary supplies.
• Keep vacuums, cleaning caddies, and other housekeeping equipment in good condition.
• Clean kitchen areas, including fridges/freezers, microwaves, ovens, stovetops, dishes, toasters, cupboards, tables, countertops, and floors.
• If licensed, safely operate work vehicles or golf carts while adhering to company driving policies.
• Follow proper lost and found procedures.
• Assist in maintaining a clean and organized break room and work area.
• Properly utilize the ALICE app to update room statuses and maintenance reports.
• Submit room reports daily.
• Ensure compliance with all safety practices are followed.
• Foster positive working relationships and communication with all departments.
• All other duties as assigned.

The employee must be able to perform each essential duty satisfactorily. (Reasonable accommodations may be made to enable individuals with disabilities to fulfill these functions.) Every employee must exhibit stellar guest service and a regular attendance record. Must be comfortable working in a team environment. If problems arise, will contact a member of housekeeping management. Follow all rules and policies as set forth in the employee handbook.

• Must be at least 16 years of age
• Driver’s license preferred
• Stand; walk; sit; kneel; lift; push; pull; climb up and down stairs; reach with arms and hands; move/lift objects weighing up to forty (40) pounds.
• Must be able to withstand exposure to liquid and aerosol cleaning products containing various chemicals.
• Is an indoor/outdoor position. Must be comfortable working in all environmental conditions, including but not limited to, rain, extreme heat or extreme cold.
• The scheduled end of shift is tentative and may require housekeeping to leave early or stay late.

Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.