More jobs:
Night Auditor/3rd Shift Guest Service Representative - Running Aces Hotel
Job in
Columbus, Anoka County, Minnesota, USA
Listed on 2026-03-03
Listing for:
Golder Hospitality
Full Time, Part Time
position Listed on 2026-03-03
Job specializations:
-
Hospitality / Hotel / Catering
Hotel Front Desk, Customer Service Rep, Guest Services
Job Description & How to Apply Below
Description
Running Aces Hotel is hiring for a part time weekend Night Auditor to join our team.
The Night Auditor/Overnight Guest Service Representative is the main person to interact with guests during the overnight hours.
As the friendly face of the property, the hotel front desk/night auditor has a relatable personality and a great desire to work with people. You are responsible for communicating in a welcoming and efficient manner, while ensuring that guests' needs are properly addressed. If you are a night owl, hard-working, have a positive
-can-do attitude and strive to deliver exceptional customer service each day, we welcome you to join our team.
Hours:
11pm-7am, Must be available weekends and holidays.
What is in it for YOU?
* Competitive wages
* Personal Days Off - start earning on day 1
* Bonus Plan
* Holiday Pay
* Referral program
* Employee discount program
Some Key Areas of
Responsibilities include:
* Assume the position of the Manager on Duty
* Update all files and reset the system for the following day activity.
* Welcome guests to the hotel and perform the check-in process.
* Thank guests and perform the check-out process.
* Answer all incoming and in-house phone calls.
* Assist callers with making and/or changing reservations.
* Assist all guests as necessary to ensure a positive experience.
* Perform routine daily tasks.
* Ability to work while standing for extended periods of time.
Requirements
Candidates must possess the following knowledge, skills, and abilities:
* Great attention to detail
* Thorough organizational skills, proficient in accomplishing all assigned tasks
* Considerable knowledge of computer systems for registration, reservations and backup systems
* Above average mathematical comprehension to understand and interpret numbers as they apply to operations in hotels
* Ability to read, write, speak and understand the English language to communicate with employees and guests
* Ability to effectively interact with internal and external customers, some of whom will require a high level of patience, tact and diplomacy, collect accurate information and resolve conflicts when they arise
Education/Experience
* Comparable hotel size and scope of experience preferred
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