Business Services Manager

The Business Services Manager provides consistent leadership, direction, and oversight of the day-to-day operations within the Business Services Department. This role ensures timely, accurate, and compliant management of business services functions, including claims submission, billing follow up, denial management, and prior authorizations. The Business Services Manager monitors performance to ensure established thresholds and departmental KPIs are met, supports process improvement initiatives, and promotes a high-performing and collaborative team environment.

Education & Experience

• Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred; equivalent experience considered.
• Minimum of five years of healthcare experience in a hospital or clinic setting required, including prior supervisory or team-lead responsibilities.

Required Skills & Abilities:

• Strong knowledge of third-party payer requirements, medical terminology, coding basics, and healthcare billing regulations.
• Demonstrated ability to lead teams, manage multiple priorities, and drive performance improvement.
• Proficiency with electronic health record (EHR) and practice management systems; strong analytic and reporting skills. Epic experience a plus. Excellian experience preferred.
• Excellent communication, problem-solving, and organizational abilities.

Compensation decisions are made based off of several factors including relevant work experience, education, certification and licensure as well as internal equity.

It is not typical for an individual to be hired at the top of their salary range. Salary Range: $69,000 to $88,000 annually.

Wages are just one part of our employee compensation package. To review our Employee Benefits, visit

Employee Benefits | Glencoe Regional Health