Emergency Medical Services Manager

Job Details

POSITION: Emergency Medical Services Manager

DEPARTMENT: Emergency Services

HOURS: Full-time/Exempt

SALARY RANGE: $87,734.40 - $

The Emergency Services Manager is responsible for the leadership, administration, and operational oversight of a hospital-based Emergency Medical Services (EMS) program in the State of Minnesota. This role ensures compliance with Minnesota EMS statutes (Minn. Stat. 144E), Minnesota Department of Health (MDH) EMS licensing requirements, and hospital regulatory standards while supporting high-quality patient care, staff performance, and fiscal responsibility. The EMS Manager oversees ambulance staffing, scheduling, equipment, vehicles, budget performance, quality improvement, and regulatory compliance.

The Manager works in close collaboration with Emergency Department leadership, hospital administration, and regional EMS partners to ensure seamless integration between pre-hospital and hospital-based emergency services.

Strongly Preferred:

• Current Minnesota Paramedic license preferred
• National Registry Paramedic (preferred)

Will Consider:

• Bachelor’s or Master’s degree in:
  • Healthcare Administration
  • Emergency Services Management
  • Related healthcare field

Non-paramedic candidates must demonstrate experience in ambulance service operations, EMS system management, or hospital-based emergency services, and the ability to manage licensed EMS personnel in collaboration with medical direction.

• Valid, non-restricted Minnesota Driver’s License
• EVOC or equivalent emergency vehicle operations training (required or obtainable within one year)
• Completion of hospital-required safety, compliance, and emergency preparedness training
• ICS 100/200/700/800 preferred

• Strong leadership, communication, and team‑building skills
• Knowledge of Minnesota EMS statutes, MDH licensing standards, and ambulance operations
• Ability to develop, implement, and evaluate ambulance service policies and procedures
• Budget development and fiscal management skills
• Strong organizational, analytical, and problem‑solving abilities
• Ability to manage multiple priorities and frequent interruptions
• Ability to collaborate effectively with clinical and non‑clinical departments

• Minimum of five (5) years of experience in EMS, ambulance operations, healthcare operations, or public safety preferred
• Minimum of two (2) years in a supervisory or management role preferred
• Direct ambulance service experience strongly preferred
• Hospital-based ambulance service experience preferred

• Paid Time Off (PTO) - up to 26 days per year
• Single Health Insurance premium paid in full
• Affordable Family Health Insurance premiums
• Dental Insurance
• Life Insurance
• Vision Insurance
• Public Employee Retirement Association of MN (PERA)
• On‑site Child Care Center
• Wellness Center Membership discount

CCM Health is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.