Health Services Manager

Description

Position Title:
Health Services Manager

Department: Program Services:
Health Services

Grade Range/Job Status: Full Time/Exempt-Salaried

Reporting Relationship: Senior Director of Program Services

Supervisory Responsibilities: LPNs, Nurses, Nurse Coordinators

Typical Schedule: Primarily M-F Days. Must be willing and able to work flexible hours/days, (can work a hybrid schedule –remote and in-person) but is required to be 4 days per week in person/on-site, with supervisor approval. Responsible for emergency call rotation/on-call for one week every 6 weeks.

The Health Services Manager oversees the Health Services Department to ensure quality medical practices and care for the individuals served by Hammer & NER. The Health Services Manager provides direct supervision to the nursing team in addition to completing regular nursing duties. They work to support the nursing team function optimally and will step into complete assessments of health status and provision of direct nursing care when needed.

All employees are expected to center, model, and champion Hammer’s core values:
Person-Centered, Relational, Opportunistic and Stewardship.

• Provide nursing and health care support to people served within the scope of nursing practice.
• Responsible for a small caseload of supported individuals at times and support the nursing team with caseload coverage
• Ensure that nursing standards are maintained and that all applicable rules and regulations are followed.
• Work as part of the inter-disciplinary team to ensure best practice for the individuals we support.
• Provide clinical supervision and consultation as needed, including for hospital and TCU stays, and hospice care.

• Provide direction and supervision to nursing staff, including the provision of timely and effective feedback related to organizational policies and procedures and medical regulations.
• Provide guidance in absence of Senior Director of Program Services.
• Complete weekly check-ins and ongoing communication with direct reports.
• Actively participate in team building, fostering a work environment that reflects the organizations stated core values.
• Participate in the hiring of staff members to ensure quality work reflective of Hammer’s mission, vision and values.
• Run department meetings.

• Assists with special projects and completes other duties as assigned by the Senior Director of Program Services
• Act as liaison with outside vendors including developing and maintaining contracts, as well as working with outside agencies to improve services in our field.
• Develop and facilitate trainings for the direct care workforce to help meet the needs of the people we support.
• Act as Infection Control Officer for the organization and consult with a physician regarding these issues.
• Participate in the Director’s team meetings as requested.
• Participate in the development of nursing and medical projects, procedures and policies, and the communication and implementation of these projects,
• Frequently organizes multiple responsibilities at once, requiring time management, organizational and reporting skills, and proven ability to achieve assigned deadlines.

• Licensed as a Registered Nurse in good standing with the State of Minnesota.
• Bachelor of Science in Nursing (BSN) preferred.
• Experience and competence in managing health services for people who have disabilities and other related conditions.
• Experience supervising, coaching, and mentoring a team of employees to provide effective health services.
• Experience working with the aging population, particularly aging in the individuals with disabilities
• Demonstrated thorough knowledge and understanding of current health related practices, issues, and regulations relative to people with disabilities and related conditions.
• Demonstrate the ability to effectively teach, train and mentor staff to provide effective healthcare services to people.
• Excellent written and verbal communication skills including fluency in English and proficiency…