Dispatch Sergeant Job Mora Minnesota USA,Government

Location: Mora

A thorough background will be completed on all finalists

Job Summary

Performs the duties of a Dispatcher and supervises and assign tasks to others performing those same duties in order to maintain public safety in a proficient and professional manner: supports the administration in providing an effective public safety communication center. Additionally, to evaluate staff work performance, counsel subordinates on ways to improve performance, initiate employee recognition and/or disciplinary actions, and compile periodic statistical reports of shift operations.

To be responsible to the P.S.A.P Administrator for the overall operation of the communication center, ensuring that the assigned shift carries out the mission of the facility in a proficient and orderly manner which provides for the safety of the community and emergency responders.

Qualifications

High School diploma or equivalent
3 years experience in 911 dispatching
First Responder Certified, Criminal Justice Information/National Crime Information Certified, Emergency Medical Dispatch Certified, Criminal Justice Reporting System Certified

Knowledge, Skills & Abilities Desired

Knowledge of department and County organization and administrative policies, procedures, and practices.
Knowledge of 9-1-1 Master Street Addressing System, and 9-1-1 mapping.
Knowledge of emergency medical dispatch and certification.
Knowledge of Criminal Justice Information System/National Crime Information System (FBI records) and certification requirements.
Knowledge of the state mandated Criminal Justice Reporting System (reporting of all crime data).
Knowledge of jail security controls.
Knowledge of radio controls and maintenance.
Knowledge of recording devices to ensure statutory requirements are met.
Ability to interpret and apply policies and to develop and implement procedures; to plan, organize, coordinate, revise, and supervise the work of others.
Ability to exhibit sound judgment, initiative and problem solving capabilities in dealing with dispatchers, other employees and the public.
Ability to lead by example and complete tasks that are involved in the day to day operation of the communications center.
Skilled in interpersonal communication, written communication, organizing, prioritizing, and delegating work.
Ability to develop and maintain effective working relationships with supervisors, peers, subordinates, other county staff, citizens, community officials, and members of the public.
Ability to think clearly and act quickly in emergency situations.
Demonstrates and encourages professionalism and respect.

Some Examples of Essential Duties
50% General

Performs daily tasks of a Dispatcher.

Communicates with the P.S.A.P Administrator, the Sheriff’s Office, DOC, court personnel, various law enforcement agencies, ambulances, fire departments, 9-1-1 map and data providers, and others in the criminal justice/emergency services system as necessary for public safety.

Maintains continual communication contact with the facility, the P.S.A.P Administrator and the Sheriff’s Office except when properly relieved.

Performs all duties and responsibilities according to safety policy and procedure.

30% Supervisory

Directs the assignment of Dispatchers ensuring they are properly instructed in and perform their duties in a manner consistent with all policies and procedures and department directives.

Assigns and supervises shift work duties.

Ensures that shift staff is in compliance with uniform and appearance policy and procedure, and that they are fit and capable to carry out their assigned duties and responsibilities.

Directs dispatch operations in the absence of the P.S.A.P Administrator

Monitors shift staff and identifies areas of neglect or misconduct, advises Administration, and takes appropriate steps to correct and/or assist the P.S.A.P Administrator with disciplinary action.

Works with the P.S.A.P Administrator and Sheriff’s Office on future growth planning, budgeting, staffing plans and contract for services.

Evaluates shift staff performance, recommends appropriate action, prepares performance evaluations of subordinates and assists Jail Administration with annual…


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