State Patrol Dispatcher - DeForest

Introduction

Provide emergency dispatch, critical information, and support services to State Patrol Troopers and Inspectors as a State Patrol Dispatcher (Law Enforcement Dispatcher)! Dispatchers work behind the scenes to fulfill a vital public‑safety role, helping Troopers, Inspectors, and other law‑enforcement professionals coordinate proper responses to complex emergency incidents.

• Substantial leave time, including at least 3.5 weeks of paid leave at start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Excellent and affordable health, vision, and dental benefits (health plan options start at just $49/month for single plans and $122/month for family plans after two months of employment).
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax‑advantaged 457 retirement savings plan.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well‑being.

State Patrol Dispatchers (Law Enforcement Dispatchers) work as a team to monitor the location and status of sworn State Patrol personnel, provide information, directives, and messages to law‑enforcement personnel using complex electronic voice communications equipment and computer systems. On a typical shift, there may be 25–60 State Patrol field personnel and other law‑enforcement agencies relying on the dispatchers for communication and information.

Situations range from routine communications for public assistance (disabled motorists, tow services) to critical situations (emergency assistance requests, natural disasters, felony arrests, high‑speed pursuits, drug interdiction, criminal apprehension, etc.). Dispatchers must exercise sound judgment in determining priorities and levels of response to multiple simultaneous incidents at the same time.

This position is in schedule 36‑range 64 with an hourly rate of $25.24–$30.00, plus excellent benefits. A twelve‑month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan. State Patrol Dispatchers receive a $1.00 per hour pay increase after 12 months and 24 months in the classification.

State Patrol Dispatchers are responsible for the daily operation of a 24/7 emergency communications center. Work is of a highly stressful nature and requires extreme mental stamina. Employees may often work alone. Dispatchers should expect to work weekends, holidays, frequently extended shifts, nights, and evenings. Additional pay incentives are provided for working evenings, nights, holidays, and weekend hours.

Dispatchers receive and provide information, directives, and messages to law‑enforcement over radio and electronic communications. Successful candidates must be able to clearly hear and understand words over two‑way radio with distractions, distortions, and background noise, with or without accommodation.

The radio dispatch workstation includes multiple computer monitors displaying a variety of computer systems concurrently. Successful candidates must have the ability to quickly view and read multiple computer monitors at different heights and distances at the same time, with or without accommodation, for extended periods of time.

A comprehensive background investigation will be conducted as part of the recruitment process for top candidates. The background investigation will seek and obtain information and records pertaining to your background as it relates to the job, whether such information is public, private, favorable, unfavorable, or confidential in nature. Background investigations may include but are not limited to: FBI fingerprinting and criminal history, driving/motor vehicle history, present and former employers, military service, and any private citizen who may be able to speak to your qualifications.

WisDOT does not sponsor work visas. Any appointment made will be contingent on the applicant being able to…