Field Technical Trainer

Job Description Job Title

Field Technical Trainer (Categories: Electrical, Hydraulic, or Machine Operations)

Exempt

Human Resources

Learning and Development Manager

Flex Work Eligible! This position qualifies for the Flexible Work Policy. Employees receive 30 workdays annually to work remote! The initial amount of days is prorated for the first year based on start date.

Primarily responsible for developing and equipping Assistant Operations Managers (AOMs) to become effective front‑line trainers within their teams. This role will spend approximately 70% of its time facilitating "train‑the‑trainer" programs and technical training workshops. Additional time will be spent conducting needs assessments, auditing training effectiveness, refining materials, and supporting training administration. The ideal candidate brings strong instructional design and facilitation skills, practical technical experience, and a passion for enabling leaders to drive learning in the field.

• Deliver structured "train‑the‑trainer" sessions to AOM preparing them to effectively instruct and coach their teams.
• Provide hands‑on support to AOMs during live field training, reinforcing instructional techniques, safety messaging, and operational best practices.
• Coach AOMs on delivery methods, learner engagement strategies, and how to assess employee progress and performance.
• Serve as a mentor and resource for AOMs as they take on increasing training responsibilities.
• Fill in as a trainer when needed to support field events, classroom sessions, or program delivery gaps.

• Conduct learning needs assessments in partnership with site leadership, identifying capability gaps and prioritizing focus areas.
• Review training delivery outcomes through field observations, quizzes, learner feedback, and job performance data.
• Audit and continuously improve training content to ensure clarity, relevance, technical accuracy, and alignment with business goals.
• Support various administrative training functions including scheduling, documentation, feedback analysis, and reporting.

• Empowers Others:
  Prioritizes building trainer confidence and capability in others, not just delivering content personally.
• Patience & Coaching Mindset:
  Supports AOMs with empathy, constructive feedback, and developmental guidance.
• Accountability:
  Owns learning outcomes and continuously seeks ways to improve.
• Collaboration:
  
  Partners with operations, HR, and SMEs to create aligned and effective training.
• Adaptability:
  Adjusts approach based on site conditions, learner needs, and evolving business priorities.
• Clear Communicator:
  Translates complex technical topics into practical, actionable training for non‑experts.
• Safety‑Oriented:
  Re‑inforces and models safe practices in every learning and operational context.
• Continuous Improvement:
  Embraces feedback loops and data to refine training experiences and enhance learning effectiveness.

• Education: Associate degree in business, education, relevant technical field, or equivalent.
• Experience: 3+ years of related training/compliance experience.
• Or 7+ years combining adult learning, competency frameworks, and OSHA/FRA safety applications in lieu of education.
• • Working knowledge of OSHA and railroad regulations
• • Experience as a trainer with functional understanding of rail machine operation and maintenance
• • Experience developing, instructing, and sustaining training programs
• • Excellent written and oral communication and influencing skills
• • Strong interpersonal and organizational skills
• • Willingness to work flexible schedules including extended, day/night, holiday, and weekend shifts
• Licenses/Certifications:
  
  Must obtain and maintain railroad safety training/certifications

• Experience delivering technical or operational training in industrial, manufacturing, or service settings
• Strong coaching and facilitation skills in adult learning and leadership development
• Comfortable working…