On Site Customer Service Rep

Our client, a leader in the sports equipment industry, is seeking a Temp Customer Service Rep to join their team. As a Temp Customer Service Rep, you will be part of the Sales Operations department supporting the Warranty Supervisor. The ideal candidate will have excellent communication skills, strong attention to detail, and a high level of professionalism which will align successfully in the organization.

Temp Customer Service Rep

Caledonia, MN

$19/hour

• Communicate with end consumers regarding warranty claims via phone and email.
• Provide answers to general and technical product questions with a focus on bat warranties.
• Update consumer emails regarding return statuses and ensure timely order shipping.
• Process new return labels and check return statuses for customers.
• Coordinate with the warehouse team to expedite and prioritize orders as needed.

• Bachelor’s degree or comparable work experience.
• Minimum 2 years of prior customer service experience preferred.
• Strong verbal communication skills and professionalism in customer interactions.
• Excellent organizational skills with strong attention to detail.
• Proficiency in Microsoft Office software and JD Edwards.

• Opportunity to work in a dynamic and supportive team environment.
• Gain valuable experience in customer service within the sports equipment industry.
• Enhance your communication and organizational skills.
• Be part of a company that values professionalism and customer satisfaction.
• Potential for career advancement based on performance.

• Medical and Prescription Drug Plans
• Supplemental Life Insurance
• Short Term Disability Insurance
• 401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!