Customer Care Center Lead & Conversion Coach
Job in
Glencoe, McLeod County, Minnesota, 55336, USA
Listed on 2026-02-28
Listing for:
Starkey HearCare
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Call Center / Support
Job Description & How to Apply Below
A leading hearing healthcare provider is seeking a Customer Care Center Manager to oversee Call Center Representatives and ensure high appointment conversion rates. This role involves monitoring Call Source reporting, coaching staff, and collaborating with marketing teams to enhance overall performance. Candidates should have strong problem-solving and communication skills along with prior customer service experience. This position offers a competitive salary ranging from $70,070 to $84,000 annually, with additional benefits including health insurance and a 401(k) retirement plan.
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