Customer Service Support
Job in
Wayzata, Hennepin County, Minnesota, 55391, USA
Listed on 2026-02-27
Listing for:
Indotronix International Corporation
Full Time
position Listed on 2026-02-27
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
Customer Service Support | WAYZATA, Minnesota, United States
Job Title:
Customer Service Support 1
Location: 15407 McGinty Rd W, Wayzata, MN 55391
Duration: 3+ months
PR: $18.00 - 21.00/hr on W2
Job Description:
Schedule:
Monday through Friday 7:45 AM - 4:15 PM CST
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Required Qualifications
• High school diploma or equivalent
• 1-2 years experience in mail & delivery services
• Basic PC knowledge...Microsoft Outlook,Word & Excel
• Ability to lift up to 35 lbs.
• Effective verbal and written communication skills
The Customer Service Support 1 - Customer Enabling will support routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment.
In this role, you will assist in achieving streamlined and optimized internal processes that promote a seamless customer experience.
* Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions as directed.
* Assist in updating internal stakeholders on order status and any issues.
* Support the generation of order related documents as outlined in established processes.
* Support resolution for simple administrative or clerical process issues that follow already defined procedures related to order confirmation, processing and fulfillment.
* Support simple customer orders to confirm credit, contract, pricing, stock allocation, and transportation availability alignment.
* Follow standard procedures regarding order status, invoices, contract balances and share information needed to complete an order to customer facing customer service representatives.
* Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
Excel
• Ability to lift up to 35 lbs.
• Effective verbal and written communication skills
Preferred Qualifications
• 1-2 years of dock experience. PLEASE REFER TO ATTACHED
JOB DESCRIPTION Must complete a background check only.">
Minimum Qualifications
* High school diploma, secondary education level or equivalent
* Two years of related work experience.
* Preferred Qualifications
* Entry level customer service experience
Technical experience including MS Office, Outlook,
Preferred Qualifications
• 1-2 years of dock experience.
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