Teller-Customer Service Specialist

Position Title:

TELLER-CUSTOMER SERVICE SPECIALIST

Hours:

Full Time / 1-3 Saturdays per month From 9:00 am to 12:00 pm

Previous Banking Experience preferred

Help promote the Bank's goals by offering a full range of banking services to customers with an emphasis on building lasting relationships and providing quality customer service. Support the Bank's core values of Respect, Integrity and Passion which will assist in leading the Bank toward the specified and desired direction of high performance.

Cultivate a culture of mutual respect and trustworthiness between customers, employees and ownership which makes all interactions feel as easy and sincere as a handshake.

• Perform basic Teller and Customer Service duties.
• Promptly and professionally answer phones and assist customers - transfer calls or take messages when necessary.
• Balance each day's transactions and verify cash totals.
• Open all types of consumer and business accounts.
• Possess thorough knowledge of bank policies and procedures

• Commitment to provide exceptional Customer Service.
• Have knowledge and proficiency in explaining and selling bank's products and services; recognize sale opportunities and refer customers to appropriate departments.
• Open all types of consumer and business accounts.

• Use knowledge and proficiency of bank products and services to recognize sale opportunities and refer customers to appropriate departments.

• Flexibility in hours and locations worked.
• Fulfill responsibilities under the Bank Secrecy Act
• Daily keep lobby, teller and other work areas clean and neat.
• Open and close bank as needed.
• Assist other departments and personnel as assigned.

• Customer Service: Commitment to provide exceptional customer service.
• Team Environment: Commitment to team environment & support of vision/mission
• Experience: Previous teller experience or 6 months to one year of cashiering experience preferred.
• Skills: Communication;
  Detail Oriented;
  Time Management;
  Organized;
  Meet Deadlines;
  Work Independently & Handle Pressure
• Education: Minimum high school diploma or GED.
• Technology: Microsoft Word, Excel, Outlook, Jack Henry products is a bonus
• Other: Ability to lift up to 50 pounds and stand for significant periods of time (up to 8 hours a day).

New Market Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions), mental or physical disability, and veteran status or any other classifications protected by federal, state or local law.