Finnish Speaking Customer Service Ride-Sharing Platform - Greece
Job in
Finland, Lake of the Woods County, Minnesota, 55603, USA
Listed on 2026-01-15
Listing for:
Mercier Consultancy MD
Full Time
position Listed on 2026-01-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Location: Finland
Finnish Speaking Customer Service for Ride-Sharing Platform - Work in Greece
2 days ago – Be among the first 25 applicants.
Mercier Consultancy MD – Pay RangeThis range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay RangeMercier Consultancy MD invites Finnish Speaking Customer Service Representatives for a leading ride‑sharing platform, with work based in beautiful Greece. This role is perfect for individuals who have a passion for customer service and enjoy the dynamic nature of the ride‑sharing industry.
Key Responsibilities- Handle customer inquiries related to ride‑sharing services, account management, and app functionality via phone, email, and chat in Finnish.
- Provide assistance with account setup, payment processing, and ride bookings.
- Resolve issues and complaints from riders and drivers in a timely and professional manner.
- Document all customer interactions accurately in a CRM system for effective follow‑up.
- Collaborate with internal teams to improve service quality and customer satisfaction.
- Stay informed about company policies, promotions, and local regulations affecting ride‑sharing services in Greece.
- Fluency in Finnish (both written and spoken) is essential; knowledge of English is a plus.
- Prior experience in customer service, preferably in the tech or transportation sectors.
- Strong communication skills with a friendly and customer‑oriented approach.
- Ability to handle multiple inquiries simultaneously while maintaining attention to detail.
- Proficient problem‑solving skills and the capability to adapt to various customer needs.
- Familiarity with CRM systems and customer service software is desirable.
- Willingness to work flexible hours, including evenings and weekends, to accommodate customer needs.
- Competitive Monthly Salary.
- Two Extra Salaries Per Year.
- Fully Paid Relocation Package.
- Fully Paid Training.
- Health Insurance.
- And Much More…
Entry level.
Employment TypeFull‑time.
Job FunctionCustomer Service.
IndustriesIT Services and IT Consulting.
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