Crew Services Coordinator

Endeavor Air is a wholly‑owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh‑Durham, and 11 maintenance bases across our network.

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally‑rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

• Ensure efficient utilization of pilots and flight attendants as well as day‑to‑day tracking of their attendance.
• Be a resource for crew members.
• Communicate schedule changes to crew members in a timely manner.
• Ensure all crew member assignments are in accordance with FAA‑mandated regulations and company policies.
• Maintain the integrity of the flight schedule by ensuring all segments have been assigned to a legal crew.
• Resolve flight crew legality problems and rest requirements based on appropriate regulatory and contractual requirements.
• Maintain changes to flight crew schedules initiated by dispatch.
• Process trip swaps, trip drops, absence calls, and other daily schedule modifications.
• Ensure crew member hotels are reserved and deadhead/ground transportation passes are provided when required.
• Coordinate cancellations and reposition flights with dispatch.
• Ensure compliance with FARs, contract requirements, and departmental guidelines.
• Assist fellow coordinators and advanced planning specialists when needed.
• Work closely with dispatchers to resolve problems and coordinate the efficient daily operation of the airline.
• Report on daily scheduling and department status.
• Other duties as assigned.
• Ethics and Values – promotes a culture that provides employees a sense of belonging and maintains ethical principles in all work activities.
• Knows Our Business – seeks opportunities to upgrade technical and professional skills.
• Building Trust & Decision Making – communicates honestly and clearly; works with others to accomplish goals and tasks in a collaborative and win/win manner.
• Drives for Results by Inspiring Others – promotes efficient and cost‑effective ways to improve operations.
• Know Your Team & Leading People – works inclusively with others on the team and across the organization to reach common goals; is approachable and friendly.
• Work four (4) 10‑hour days, 3 days off.
• Typical work hours 4:15 am–2:15 pm, 2:00 pm–midnight, 9:00 am–7:00 pm, 4:00 pm–2:00 am, or 7:00 pm–5:00 am; must be willing to work all shifts.

• High school diploma or equivalent.
• Associate’s degree or higher preferred.
• One year of customer service experience preferred.
• One year of experience working in a crew scheduling/crew services environment preferred.
• Airline industry or operational experience preferred.
• Reliable and self‑motivated with a positive attitude.
• Able to multitask efficiently and effectively to meet deadlines.
• Strong interpersonal, written, and verbal communication skills.
• PC proficiency in Microsoft Office products and general internet applications.
• Experience with Crew Trac preferred.
• Ability to work any shift including evenings, weekends, holidays, and overtime as needed.
• Ability to read, write, speak, and understand English.
• Computer work in a typical office environment, sitting for most of the day.

• Free or reduced‑rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members.
• Comprehensive medical, dental, and vision plans.
• 401(k) with company match starting on Day 1.
• Operational Performance Rewards (OPR) program.
• Life and AD&D insurance, short‑ and long‑term disability, flexible spending accounts (FSA), and voluntary supplementary benefit options.

Hourly: USD $23.10–$31.80 per hour.