Platform Engineer II; Terraform & Kubernetes

Overview

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #One Jamf.

In this role the Systems Development Engineer II at Jamf is responsible for automation and development of our backend infrastructure that powers the Jamf Cloud that our customers rely on to manage Apple devices in their organizations. This includes providing the internal infrastructure that our Software Development Engineers use to build and deploy Jamf products in the Cloud.

This role is offered as remote in Minneapolis, MN;
Eau Claire, WI; or Austin, TX. You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter. We are only able to accept applications for those based in one of these locations.

• Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization
• Ensure security best practices are identified and integrated into system designs and configuration
• Assist in evaluating, planning, configuration, and implementation of new software services
• Develop custom tools and automation through programming and scripting
• Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed
• Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing
• Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for
• Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows
• Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams
• Create and maintain technical documentation
• Performs other duties as required and completes all job functions as per departmental policies and procedures

• Minimum of 2 year experience in one or more of (Required):
• Continuous Integration Tools and Techniques (e.g. Jenkins, Bamboo, Github Actions)
• Configuration management and deployment tools (e.g. Ansible, Chef, Puppet)
• Systems Administration or similar role focused on performance analysis, capacity planning, and forecasting
• Minimum of 2 year experience as a power user of various operating systems (e.g. Linux, Windows, Mac) (Required).
• Minimum of 2 year experience in a current programming language (e.g. Python, Golang) (Required)
• Minimum of 2 year experience using Source Control Management tools (e.g. Git, Subversion) (Required).
• Experience deploying and managing workloads in Kubernetes (Required)
• Experience building and maintaining cloud native services (Amazon Web Services) (Required)
• Experience with infrastructure as code techniques (e.g. Terraform, Cloud Formation) (Required)
• Ability to document processes and maintain audit-ready systems (Required)
• Minimum of 2 year experience using issue tracking software (e.g. JIRA) (Preferred).
• Experience developing enterprise grade software with understanding of the software development life cycle (Preferred).
• Experience in enterprise security and hardening best practices (Preferred).
• Experience working with monitoring and logging tools (e.g. Logic Monitor, Sumologic, ELK) (Preferred)
• Experience working with structured databases (e.g. MySQL, Dynamo
  
  DB) (Preferred)
• Direct FedRAMP or government compliance experience (Preferred)
• Experience with Jamf products or Apple ecosystem (Preferred)
• Monitoring/observability — Grafana, Tempo (Preferred)
• SAFe Agile experience (Preferred)
• Experience working with geographically distributed teams (Preferred)
• Identity & authentication protocols — OAuth 2.0, OpenID Connect, SSO (Preferred)
• Hands-on experience with AI-driven coding assistants like Git Hub Copilot, Cursor, others to enhance development productivity.
• 4 year / Bachelor s Degree (Preferred)
• A combination of relevant experience and education may be considered.
• Certificates commonly held by those in the role include one or more of: LPIC-1, LPIC-2, LPIC-3, RHCE (Red Hat Certified Engineer), AWS Solutions Architect Associate, AWS Certified Developer Associate, AWS Certified Sys Ops Associate. (Preferred)

• This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and…