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Service Developer

Job in Minneapolis, Hennepin County, Minnesota, 55400, USA
Listing for: Compunnel, Inc.
Full Time position
Listed on 2026-01-12
Job specializations:
  • Software Development
    Software Engineer
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Service Now Developer

The Service Now Application Developer will work closely with Product Owners to understand requirements and deliver high-quality, scalable, and reusable solutions on the Service Now platform.

This role involves enforcing best practices in software engineering, designing workflows, and contributing to process improvements while collaborating with cross-functional teams in an agile environment.

Key Responsibilities
  • Develop conceptual, logical, and physical IT designs to support business and technical requirements on the Service Now platform.
  • Build clean, scalable, and reusable code while adhering to best practices (code reviews, unit testing, etc.).
  • Advise teams and customers on best practices and recommend solutions to meet business needs.
  • Perform gap analysis and propose alternatives for unaddressed requirements.
  • Lead strategic guidance initiatives and contribute to long‑term technical solution discussions.
  • Collaborate with product owners to design, implement, test, and deliver high‑quality applications.
  • Design user‑friendly software that allows customers to extend and customize functionality.
  • Contribute to new product development and enhancement of existing features.
  • Participate in agile ceremonies and maintain knowledge‑sharing practices within the team.
  • Perform change management using Service Now platform following organizational policies.
  • Assist with compliance monitoring and adherence to audit and security guidelines.
Required Qualifications
  • Hands‑on experience with Flow Designer and workflow automation.
  • Strong understanding of Service Now platform concepts (forms, tables, ACLs, Next Experience UI).
  • Experience with REST/SOAP API integrations.
  • CSA (Certified System Administrator) certification.
Preferred Qualifications
  • Experience with CI/CD practices and automated testing using Service Now’s Automated Test Framework.
  • Familiarity with agile methodologies and collaboration tools.
Top 3 Hard Skills
  • Flow Designer expertise.
  • CSA certification.
Top 3 Soft Skills
  • Strong communication and collaboration skills for working with cross‑functional teams.
  • Problem‑solving and attention to detail for accurate and functional solutions.
  • Adaptability to keep up with new platform features and best practices.
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