Community Engagement Specialist - Spanish bilingual; Internal

Hennepin County's Outreach & Community Supports (OCS) department is seeking a Community Engagement Specialist to support and advance internal and external community engagement, with a focus on creating equity and access to county services and resources by ensuring that barriers to participation are removed for communities most impacted by systemic racism, including but not limited to race, ethnicity, language, disability and sexual orientation/identity.

We are seeking a candidate who is fluent and bilingual in Spanish and has lived experiences and/or knowledge working in the Latinx community.

This position is hybrid and will be performed both on-site at 625 4th Ave South, Minneapolis, MN 55415, and remote as job duties require. Work hours are Monday through Friday, 8 a.m. – 4:30 p.m. While this position is designated as hybrid, based on current requirements hires must reside in or relocate to Minnesota or Wisconsin. New Employee Orientation (NEO) for all new benefit-earning employees is in-person in downtown Minneapolis.

Details about NEO will be provided upon hire.

This is a full-time, benefit earning position. You must be a current regular or probationary employee of Hennepin County to apply for this position.

Note:

limited duration employees are not eligible. This position is internally classified as Administrative Assistant, Senior.  to view the job classification specification.

• Consult, collaborate, and create engagement plans to support initiatives within Hennepin County.
• Serve as a cultural liaison between the community you serve and be a builder of relationships between Hennepin County and communities to bridge gaps, build trust, and create empowerment with priority populations.
• Lead collaboration between internal departments within Hennepin County to better serve residents who have been impacted the most by disparities.
• Build and maintain long‑term, sustainable relationships with community members and organizations.
• Assist with a wide range of engagement events, including attending community meetings, tabling, door knocking, facilitating listening sessions, focus groups, and conducting surveys.
• Educate and provide support to residents regarding services and resources available; serve as a contact for residents seeking to connect with Hennepin County and its services.
• Serve on countywide and community committees and task forces and provide support for social media and other communications needs.

• Eight or more years of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position. Experience in general administrative work related to the management of departmental/organizational operations or in a specialty area appropriate to the position may be substituted for education on a year‑for‑year basis.
• Bachelor's degree or higher in public administration, business administration, or other field appropriate to the position and four years of experience in general administrative work relating to the management of departmental/organizational operations or in a specialty area appropriate to the position.
• Ability to communicate fluently in Spanish in addition to English, both verbally and in writing.

• Three or more years of experience working in Latinx communities in Hennepin County.

• Leading the development, implementation, and maintenance of trusted relationships with community members and organizations.
• Facilitating and leading organization‑wide or community committees/sessions.
• Communicating with community members in verbal, written, and public speaking formats.
• With diversity, equity, and inclusion.

• Navigate challenging conversations among diverse populations and build consensus.
• Establish and maintain relationships with community members and organizations as well as across internal lines of business.
• Collaborate and work across multiple communities and leadership levels within the community.
• Communicate effectively with people from diverse racial, ethnic, linguistic, neurodiverse, differing ability,…