Housing Patient Advocate

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Administrative Suppt Minneapolis, MN, US

5 days ago Requisition

Salary Range: $24.72 To $28.84 Hourly

• Conduct assessments to identify patients experiencing housing insecurity and determine appropriate interventions
• Connect patients and community members to appropriate housing resources, such as emergency shelters, transitional housing, and permanent supportive housing
• Coordinate with community partners, including housing providers and social service agencies, to identify available resources and support services
• Provide ongoing case management to ensure successful housing stabilization, including regular check-ins, goal-setting, and problem-solving
• Work collaboratively with the healthcare team to ensure patients receive comprehensive, integrated care
• Maintain accurate and timely documentation of patient interactions, progress, and outcomes in electronic health records
• Perform Housing Assessments in Hennepin and Ramsey counties to place patients and staff on permanent supportive housing waiting lists
• Participate in quality improvement activities to enhance housing services and outcomes for patients
• Attend meetings and trainings to stay current on housing policies, regulations, and best practices
• Responsible for care coordination tasks as directed by the Community Health Manager;including finding resources and working with patients to identify and resolve the barriersthatpreventthemfromcompletingmedical,dental,andbehavioralhealth treatment plans
• Responsible for acting as a social resource expert at NACC assisting providers and otherstaffwithpatient’ssocialneeds
• Acts as part of the outreach team promoting NACC in the community; attend community health fairs, events and expos, to share information, promote NACC services and improvecommunityhealth
• Works to enroll uninsured patients for medical insurance and maintains up-to-datecommunityresources
• Helps to maintain current community resource information in an organized and accessible format, including Insurance, pharmacy, traditional healing, counseling, housing, tribal registration,transportation,food assistance
• Meets with patients in the clinic to assess and assist with the patient's social needs—performsbothinreachandoutreachtoconnectpatientstosocialservices
• Actsas anadvocateforpatients andworkstopromotecommunityhealthneeds
• Performs other related duties as assigned by management.

This job has no supervisory responsibilities.

• Minimum of two years of experience in housing case management or related field
• Knowledge of housing policies, programs, and resources, as well as housing-related health issues
• Ability to work independently and as part of a team, with excellent interpersonal, communication, and problem-solving skills
• Proficiency in electronic health records and other relevant software
• Strong commitment to social justice, health equity, and serving underserved populations—experience working with indigenous people or communities preferred.
• Bilingual skills in English and Spanish preferred
• Associate's degree (A.
  
  A.) or equivalent from a two-year College or technical school; or six months to one year related experience and/or training; or an equivalent combination of education and experience
• Computer skills required:
  Internet Software;
  Spreadsheet Software (Excel);
  Word Processing Software (Word);
  Electronic Mail Software (Outlook);

Diversity - Demonstrates knowledge of EEO policy;
Shows respect and sensitivity for cultural differences;
Educates others on the value of diversity;
Promotes a harassment-free environment;
Builds a diverse workforce.

Ethics - Treats people with respect;
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