Support Specialist; Recovery Support Services

At RS EDEN, our mission is to create thriving, just communities where healing occurs, and new beginnings are possible.

Our values are Compassion, Innovation, Community, Hope, Respect and Inclusion, Accountability and Integrity, and Safety.

The Support Specialist is responsible for directly supervising residents’ actions and movements, ensuring program rules and regulations are followed. The Support Specialist serves as a liaison between residents and case management staff, guides and supports residents, and maintains accountability and a positive atmosphere that promotes motivation and change. The role also enforces fire, housekeeping, and sanitation regulations and may perform duties for nonresidential clients as needed.

• Pay ranges from $20-$22 per hour.
• Overnight shifts receive a $2 shift differential.

• Part‑Time – Weekends, 11pm‑7am (2–3 shifts).
• Part‑Time – Weekends, 7am‑3pm (2–3 shifts).
• Part‑Time – 2nd shift with weekend availability.

• 2nd shift, 2pm‑10pm with weekend availability.

• Monitor house activities while directly supervising resident actions and movements.
• Handle discipline of program residents for major/minor violations.
• Maintain security, safety, and sanitation in accordance with policy and applicable laws, including regular facility rounds.
• Conduct intakes for new residents, including background information, rule explanation, and facility orientation.
• Maintain communications with clients and staff, record daily logs, client data, incident reports, and maintain confidentiality.
• Perform searches of the facility and residents’ belongings as needed or scheduled.
• Practice ethical relationships with clients, staff, and community agencies (PREA compliance).
• Provide informal guidance and support to clients, serving as ongoing contact.
• Collect urinalysis samples (same‑sex clients) and perform random breath analysis tests on assigned residents.

• High School Diploma/GED.
• One year free of problematic substance use.
• Six‑month requirement between any treatment services and employment.

• Bachelor’s degree in human services or related field.
• Experience with substance use treatment, criminal justice, or related field.
• Clear and professional communication skills, both oral and written.
• Ability to relate to people from diverse backgrounds with multiple barriers.
• Leadership skills and ability to work independently with minimal supervision.
• Commitment to person‑centered care and a professional approach.

Join a team whose innovative work addresses the complex and intersecting challenges of addiction, homelessness, disability, poverty, and criminal justice involvement. RS EDEN promotes recovery and resilience as clients build new beginnings through residential and outpatient substance abuse treatment, reentry halfway houses, community supervision, supportive housing, and housing stability services.

RS EDEN requires all new‑hire candidates for this position to successfully undergo and pass a criminal history background check and driver record screen (DMV check).

• Health, Dental, and Vision
• Life, Short‑Term, and Long‑Term disability insurance
• Retirement plan with company contribution
• Generous paid time off
• 12 annual holidays
• Tuition reimbursement
• Paid parental leave

This job description is not intended to be an inclusive list of responsibilities but a guide to basic areas of job function and responsibility. Other tasks may be assigned from time to time by the supervisor, and the position may become specialized in focus. All job descriptions are subject to periodic review and any changes will be addressed with both the employee and supervisor.

AA/EEO