Forklift Service Road Technician - Bloomington, MN

Forklift Service Road Technician – Bloomington, MN – Fairchild Equipment

Fairchild Equipment was founded in 1985 as Yale Materials Handling. Under the leadership of Gary Fairchild, we gradually diversified our manufacturers to add trusted brands, expanding our services to better serve Wisconsin, Minnesota, Northern Illinois, North Dakota, and the Upper Peninsula of Michigan. We’ve grown from an eight‑person operation to over 325 employees. Now under the leadership of Gary Fairchild’s son, Chad Fairchild, Fairchild continues to pursue growth while maintaining our family‑owned operations.

As our Technician, you will provide exceptional customer service to our customers by working on their material handling equipment at the customer’s location or within our branch shop. Recent graduates from technical schools with education in automotive and/or diesel repair are strongly encouraged to apply.

• Repair, diagnose, inspect, and maintain all material handling equipment for customer work orders assigned to you.
• Accept repair orders as assigned by Service Writer.
• Communicate with customer(s) on diagnosed repairs suggested or required for repair and obtain customer approvals.
• Read work orders, observe and listen to trucks in operation to determine/diagnose malfunction or problem(s).
• Offer solutions to meet customer specifications.
• Provide timely submission of work orders.
• Provide estimates when appropriate.
• Repair, service, recondition or assemble equipment as approved by the customer/Service Manager.
• Obtain necessary parts working cooperatively with Parts department staff.
• Makes mechanical repairs to equipment after a complete inspection and analysis of breakdown has been completed.
• Record complete repair description on work order, including correct model and serial number of equipment and record hour meter reading.
• Obtain signature from customer and communicate with them on repair needs or work that was completed.
• Examine protective guards, loose bolts, specified safety devices on truck and make adjustments.
• Lubricate moving parts and drive repaired truck to verify conformance to specifications.
• Always maintain professional image of self, cleanliness of van (externally and internally) and of assigned work area at customer site.
• Maintain and operate shop equipment and tools.
• Notify Service Manager or Supervisor of safety issues and/or accidents immediately.
• Perform quality work as quickly and professionally as possible.
• Promote marketing efforts to drive parts, service, equipment and rental sales.
• Complete service forms and submit directly to Service department daily via work tablet.
• Adapt and act out the company’s core value – Safety Always – At All Times, In All Places.

• Must have a valid driver’s license and good driving record; CDL may be required.
• Experience in forklift repair is desired, intermediate maintenance experience is required.
• Ability to read and interpret documents such as safety manual, operating maintenance instructions and procedure manuals.
• Ability to speak effectively with customers or employees of an organization.
• Ability to work under little or no supervision.
• Must be able to provide own tools for the job immediately; annual tool incentive is given.

• High School Graduate or GED.
• 3+ years of mechanic experience and/or education relating to the position.
• Basic knowledge of computer and internet software.

• Pay: $23‑36 per hour
• Full benefits package, including Medical, Dental and Vision insurance.
• Uniforms are provided and laundered by company.
• Annual Tool Incentive.
• Company paid Rx Safety Glasses.
• Company owned/leased vehicle, if required for position.
• Paid Training.
• Generous Paid Time Off.
• Paid Holidays.
• 401(k) retirement plan and Employer Match.
• Wellness Program that offers the opportunity to earn a medical insurance discount.
• Company Paid Short‑Term and Long‑Term Disability.

• Exerting 75 to 100 pounds of force occasionally, and/or 40 to 50 pounds of force frequently, and/or 15 to 20 pounds of force constantly to move objects.
• Frequent physical activities:
  • Stooping – bending body downward…