Catering Sales Manager - Hilton Minneapolis

Job Description - Catering Sales Manager - Hilton Minneapolis (HOT0CE94)

HOT0CE94

Hilton Minneapolis, 1001 Marquette Ave, Minneapolis 55403

The beautiful Hilton Minneapolis is seeking a Catering Sales Manager to join its dynamic team! This is an exciting opportunity to work at one of the only Hilton‑managed corporate properties in Minnesota.

In this role, the Catering Sales Manager will be responsible for booking, planning, and servicing small to mid‑size social and corporate events.

As Catering Sales Manager, you will be responsible for the development of market segment(s) including solicitation of new customer relationships, negotiation of business through proposals and contracts to close business, and creative design of menus and events to maximize revenue and event experience. You will maintain existing relationships with corporate and social accounts, foster all internal customer relationships, and serve as the primary contact throughout pre‑event, event, and post‑event phases.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Organize, plan and prioritize duties by developing plans and goals.
• Communicate timely to internal and external clients via telephone, email, written documents, or in person.
• Create and maintain relationships with clients to set and meet expectations.
• Demonstrate knowledge of job systems, products, systems, and processes.
• Resolve conflicts and negotiate while handling complaints, settling disputes, and resolving grievances.
• Sell and influence both internal and external clients.
• Make decisions and solve problems by analyzing and evaluating issues to determine the best solution.
• Ensure high quality service by communicating and assisting others to understand guest needs, providing direction, guidance, feedback, and coaching.
• Participate in customer site inspections and assist with the sales process as necessary.
• Perform other duties as necessary based on business needs.

Minimum Years of

Experience:

1+ years of hospitality related experience.

• Catering Sales experience.
• Hotel industry experience.
• Knowledge of the hotel property management systems (Delphi.fdc).

$26‑$27 per hour based on experience plus opportunity for quarterly incentive.

When you join the Hilton family, you’ll enjoy outstanding career opportunities and exceptional benefits that can enhance all aspects of your life:

• Access to your pay when you need it through Daily Pay (Based on hotel)
• Multiple health care coverage options at 90 days
• Complimentary Team Member meals
• 401(k) plan and company match
• Hilton stock purchase plan
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Go Hilton travel discount program
• Best‑in‑Class Paid Time Off (PTO)
• Inclusive family‑building and fertility benefits
• Expanded bereavement leave
• Adoption Assistance program
• Supportive parental leave
• Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
• Debt‑free education:
  Access to a wide variety of educational credentials (e.g., college degrees, high school completion, English‑language learning, digital literacy, professional certificates and more)

* Please note, benefits may vary depending on the classification of the position.

Hilton offers a best‑in‑market SIP (Short‑Term Incentive Plan) to our Sales, Catering & Events teams to reward employees for their contributions to the company’s financial success. The Plan includes a quarterly component worth 20% of bonus‑eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout.