Inside Sales Manager

Overview

The Inside Sales Manager leads a team of Inside Sales Representatives (ISRs) and Sales Development Representatives (SDRs) to drive new client acquisition, funnel creation, pipeline progression, and order conversion across Alderson's research-grade (RG) and custom manufacturing offerings. This role is a critical member of the Commercial Leadership team, driving Alderson's growth strategy, and offers an opportunity to build upon and evolve a high-performance team.

This position reports to the Vice President, North America Sales and is part of the Commercial organization, located in Fargo, North Dakota, and will be fully remote. Candidates must reside in North America, preferentially in Central or Eastern time zones.

• Hire, onboard, and coach ISR and SDR team members, providing clear roles, growth paths, and ongoing skills development.
• Identify activities required to build and convert the funnel, and execute them through the ISR and SDR team to ensure effective outreach and deal progression.
• Establish SLAs for lead response and qualification, accelerate pipeline conversion through DBS tools, and deliver orders quota for long-tail accounts.
• Set quotas and activity targets, manage performance via KPIs and use data to drive performance, and streamline processes to improve hit rates from first touch to order.
• Ensure CRM data quality and stage discipline, and leverage AI, sequencing tools, and analytics to drive scalable growth.
• Collaborate with Marketing on campaigns, content, and events, and align outreach with BDM territory priorities to meet strategic goals.
• Champion continuous improvement by applying data-driven insights and advanced tools to optimize processes and increase efficiency.

• 5+ years’ experience in client-facing roles (sales, customer service, marketing, product management) within life science industry
• 2+ years’ experience in sales leadership within biotechnology, pharma services, or adjacent life science sectors or similar experience. Strong track record of hiring, onboarding, and skill building for early career sellers; strong coaching mindset and ability to provide clear, actionable feedback that drives performance.
• Commercial process expertise across lead management, qualification, and pipeline progression; strong command of sales process and technology-driven, scalable outreach practices. Proven ability to collaborate cross functionally and across teams to align activities to account/territory priorities and campaigns.
• CRM proficiency (Salesforce and/or Hub Spot) and familiarity with sales enablement tools; comfortable designing metric-driven performance management dashboards, enforcing data standards, and reading funnel analytics.
• Scientific fluency sufficient to engage credibly with academic and industry researchers in areas such as viral gene therapy, gene modified cell therapy, gene editing, and mRNA therapeutics; able to translate complex concepts into compelling value propositions that support SDR & IS team outreach and deal management.
• Results orientation with data driven decision making and continuous improvement mindset;
  Leads using DBS style daily management and countermeasures.

• Experience with CDMO/CMO/CRO sales process
• Experience (academic or professional) with Cell & Gene Therapy modalities
• Experience with drug development process (from discovery through commercialization)

• Ability to travel;
  Travel may include (but not limited to) customer or in-person team meetings up to 20% of your time; this may change as client expectations change.

The annual salary range for this role is $120,000-$135,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

Note:

No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable…