Virtual Account Manager - Industrial Automation - Team Selling

Virtual Account Manager – Industrial Automation – Team Selling

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SICK is one of the world’s leading solutions providers for sensor-based applications in the industrial sector. Founded in 1946 by Dr.

-Ing. e. h. Erwin Sick, the company with headquarters in Waldkirch im Breisgau near Freiburg ranks among the technological market leaders. With 63 subsidiaries and equity investments as well as numerous agencies, SICK maintains a presence around the globe. SICK has more than 10,000 employees worldwide and generated a group revenue of EUR 2.1 billion in the 2024 fiscal year.

This position is a remote‑based sales role. The ideal candidate will be based in Minneapolis MN and virtually cover a sales territory.

This position has primary responsibility for supporting and growing profitable SICK sales and market share within SICK’s defined strategic industries in the associated Team Selling region. The virtual account manager will be responsible for a named set of accounts and will drive market share within these accounts. This account manager will also be a critical part of a defined selling team that will utilize collective experiences, knowledge, and expertise to drive efficient and effective response to all defined SICK’s customers with a Customer‑Centric focus.

This position will be involved in strategic sales with a focus on products, services, systems, and solutions selling all through a virtual medium (email, web‑based, etc.).

• Account ownership responsibility for C+D accounts, as well as accounts in the defined region that can be serviced through exclusively digital means.
• Focus on prospecting and lead development through eChannel, digital, and virtual experiences.
• Engage with the selling team to identify the “best‑fit” engagement path, inclusive of direct or through a SICK channel partner.
• Support the Selling Team Unit and Channel Partners in the defined region for daily business (e.g. pricing in CRM).
• Cold contact prospective new target customers through digital engagement methods to generate interest in SICK products and services, leading to new customer orders.
• Be the trusted technical advisor to our customers. Introduce and sell SICK solutions and Lifetime Services to both existing and new account prospects to achieve established goals and grow market share through solution selling.
• Use and accurately maintain the company’s CRM system for all customer and sales process data to ensure teamwork, collaboration, and transparency towards providing an amazing customer experience.
• Develop direct customer relationships using an understanding of customers business needs, production applications, and technical language utilized in their industry.
• Use consultative sales techniques and solutions that are differentiated to improve customer production quality control and production efficiency, based on SICK Sales Power (SSP) to uncover customer needs and solve difficult applications.
• Provide an amazing customer experience and accurately managing customer communications and SICK customer relationship with named accounts.
• Identify and qualify business and customer opportunities and/or threats; understand the account potential, competitors, and position in the market and requirements for doing business.
• Be responsible for new leads and potential opportunities for new and diverse product applications through continued product, industry, and client research.
• Introduce SICK’s new products, solutions, systems, and Lifetime Services with a sense of urgency and entrepreneurialism.
• Develop strategic account plans for target customers and opportunities.
• Pursue Sales Excellence, developing skills, knowledge, and competencies to continuously improve performance. Complete annual performance objectives and performance reviews, with Supervisor.
• Capitalize on development and training opportunities to position yourself for highest levels of performance recognition and continued career development.
• Keep abreast of market and competitive activity;…